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About this position
Who Is Marcus Thomas?
Marcus Thomas is one of the country's leading independent advertising and marketing agencies.
From our offices in Cleveland and Cincinnati, Ohio; Buenos Aires, Argentina; and Santiago, Chile, we bring together thinkers, makers and storytellers who help brands grow by creating meaningful connections with people.
We offer a full range of services: creative, media, digital, PR, social, search and CRM, all working together to build ideas that make an impact.
Our integrated approach has earned national recognition for work that blends strategy, creativity and technology to move businesses forward.
At Marcus Thomas, we believe great marketing makes people's lives better.
We call that the
Value Exchange
: a partnership where everyone benefits.
Join us and help shape an agency driven by curiosity, collaboration and results.
Hybrid Work
Marcus Thomas offers a hybrid work environment for employees located near our Buenos Aires or Santiago the Chile offices.
The Role
The ideal candidate for the Solutions Architect position will have a deep knowledge of Salesforce Marketing Cloud Engagement, and general knowledge of Data 360 and CRM, and the ability to offer best-in-class consulting to Devs United's clients.
As the project solutions lead to the client, the Solutions Architect is responsible for gathering and translating business requirements for the project team and execution of tasks related to configuration, development, and validation.
They ensure the quality and integrity of the overall solution throughout the project lifecycle.
Core Responsibilities
Conduct design, discovery and technical walkthroughs with your assigned clients
Develop and conduct custom training sessions for assigned clients where applicable
Lead project delivery in close partnership with the Project Manager and Account Manager, ensuring execution aligns with scope, timelines, and client expectations
Provide solution and strategy direction across the project lifecycle
Prepare technical / functional documentation
Estimate complexity and effort for high-impact tasks and projects
Identify risks and propose mitigation strategies during design and development phases
Collaborate with Technical Architects to ensure alignment between technical implementation and business/solution design




Support troubleshooting of high-complexity defects and production issues
Participate in pre-sales efforts by providing solution feasibility, architecture input, and scoping support when required
Mentor solutions specialists, provide coaching, and promote continuous improvement within the practice
Skills and Qualifications
Experience with Marketing Cloud Engagement
Experience with Salesforce Sales (CRM), Agentforce and/or Service Cloud is a plus
Experience using LucidChart or a similar tool to create diagrams
Participation in projects using Project Management Methodologies such as Lean, Agile, Waterfall
Experience in creating detailed requirements and functional specifications documents
Experience in identifying scope changes
Excellent analytical and critical-thinking skills, especially in complex scenarios
Promote collaborative teamwork with your peers and clients
Keep a positive attitude and commitment towards your work
Strong willingness to learn and continuously improve
Preferred Qualifications
4+ years of related experience in Salesforce or 7-9 years in MarTech environments.
Bachelor's or Master's degree in Computer Science or related field, or equivalent experience.
Salesforce certification Marketing Cloud Consultant, Marketing Cloud Admin, Agentforce Specialist and/or Data 360 Consultant is a plus
Experience designing and delivering complex multi-cloud Salesforce implementations is a plus
Strong experience in agency, multi-client, or consulting delivery environments
Reasons You'll Love Working Here
Long-Term Client Relationships: Our clients stay with us for over 12 years on average, showcasing our commitment and success in serving their needs.
Award-Winning Projects: Engage in projects that have received industry accolades, contributing to our reputation for excellence.
Benefits Highlights
Eligible for Monthly Recognition Awards.
Kentico & Salesforce Certification examspaid for by Marcus Thomas.
Monetary bonus for earning strategic certifications and accreditations.




$20/month toward home internet/connectivity (the equivalent in local currency)
Health and Wellness: You will be reimbursed up to $200 annually (the equivalent in local currency), per eligible staff member, for costs associated with health and wellness, including, but not limited to, gym memberships, psychology sessions, fitness watches and apps, fitness/soccer/yoga equipment and gear, and running shoes.
Time Off
Paid, versátil time off (Sick/Study/Vacation legal system)
Paid, observed local National Holidays
Paid, 1 week extra per year as personal time off
Paid, Paternity leave: 4 weeks of time off
Growth
Annual Diversity & Inclusion Training
Time for Training / Certification
English Classes
Perks
Health insurance family pack (ARG: OSDE 310)
Access to common spaces & events
Travel opportunities
Employee anniversary gift: breakfast delivery, except for Milestone anniversaries.
Team Values
At Marcus Thomas, our values shape how we work with each other and with our clients.
Community
– We contribute to the growth of our agency, our industry and our communities.
Accountability
– We show up, keep our word, and take ownership of our work and results.
Collaboration
– We lead with empathy, listen actively and value every voice.
Curiosity
– We stay curious, ask questions and bring new ideas to the table.
Diversity
– We respect and celebrate different perspectives because they make the work stronger.
Make Work Play
– We bring energy, creativity and joy into everything we do.
Diversity, Equity & Inclusion
At Marcus Thomas, we believe diversity is a strength and that great ideas come from different perspectives.
We're committed to creating opportunities for talented individuals who have been historically underrepresented in our industry and to fostering an inclusive culture where everyone can grow, thrive and do their best work.
We encourage women, people of color, LGBTQIA+ individuals, immigrants, people of all religions and nationalities, and people with disabilities to apply.
All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, or disability.
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Postúlate en Kit Empleo: kitempleo.com.ar/empleo/q3u9k

📌 Solutions Architect, Salesforce (Buenos Aires)
🏢 Marcus Thomas
📍 Buenos Aires