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About DevRev
At DevRev, we're building the future of work with Computer – your AI teammate.
Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions.
It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work.
We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems.
Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by integral companies across industries.
About the role
As a Forward Deployed Engineer (Customer), you will serve as the lead technical strategist embedded with our customers.
You'll own the end-to-end design of AI-driven business transformation projects from understanding domain-specific needs to architecting scalable agent-based solutions using DevRev's platform.
This role requires a unique blend of enterprise architecture, AI solutioning, customer empathy, and cross-functional collaboration.
You'll act as the connective tissue between pre-sales, customer success, engineering, and product teams bringing our AI capabilities to life for real-world impact.
What You'll Do
Own Customer Context
: Deeply understand customer business domains, systems, and OKRs/KPIs to guide solution design.
Architect AI Transformation
: Design and document AI-driven workflows, agents, skills,



and system integrations that align with customer goals and industry best practices.
Be a Trusted Advisor
: Build strong partnerships with customer stakeholders as their technical counterpart, delivering confidence in our platform's capabilities.
Translate & Coordinate
: Bridge the gap between pre-sales/CS and engineering, ensuring requirements are actionable and outcomes measurable.
Design Reusability
: Architect modular, scalable solutions that can be extended across customers and verticals.
Drive Delivery
: Collaborate with Applied AI engineers to oversee solution implementation, ensuring architectural alignment and execution excellence.
Support Pre-Sales
: Partner with sales engineers and customer teams to scope new opportunities, define technical requirements, and provide input on feasibility and effort.
Lead Innovation
: Stay ahead of emerging trends in AI, software integration, and business transformation—and bring that insight to our solution designs.
Maintain Quality & Compliance
: Ensure all solutions meet performance, security, and compliance standards.
Travel Ready
: Willingness to travel up to 50% for on-site discovery, deployment, and customer engagement.
What You Bring
Experience
: 7+ years in solution architecture or consulting roles,



focused on enterprise-scale, customer-facing software implementations.
AI & Cloud
: Hands-on experience with generative AI tools, cloud platforms (AWS, GCP, or Azure), and modern integration patterns (APIs, webhooks, pipelines).
Business Acumen
: Strong understanding of customer priorities, with the ability to translate business needs into technical execution plans.
Design Thinking
: A problem-solver with a growth mindset, skilled in crafting scalable and future-proof architectures.
Communication
: Exceptional ability to convey complex technical and business concepts to diverse stakeholders, both technical and non-technical.
Project Leadership
: Proficiency with project planning tools and methodologies; capable of managing multiple solution tracks and timelines.
Metrics Focus
: Proven ability to define and track success through OKRs, KPIs, and tangible business outcomes.
SaaS & Platform Fluency
: Background in SaaS or enterprise platforms, with understanding of extensibility and multi-tenant design principles.
Education
: Bachelor's degree in Computer Science, Engineering, or related discipline.
Advanced degrees or certifications in AI/architecture frameworks (e.g., TOGAF, SAFe) are a plus.
DevRev is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
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📌 Customer Solutions Architect (Ai Platform) (Buenos Aires)
🏢 Mxv
📍 Buenos Aires