26 may
|
arq
|
Buenos Aires
Postúlate en Kit Empleo: kitempleo.com.ar/empleo/q3mkt
About ARQARQ is one of the fastest-growing fintechs in the world.
Our mission is to redefine how people interact with money across borders, building the infrastructure to move value seamlessly.
We're still early in our journey, which means every person who joins shapes the future of our product, culture, and growth.
If you're excited by big challenges, general impact, and the chance to grow fast with a world-class team, ARQ is the place to do it.What you'll be doingBe a Customer Champion: Handle customer complaints swiftly and efficiently, providing tailored solutions within tight timeframes.
Follow-up is crucial to ensure resolutions stick.Solve problems: solve problems our customers face by collaborating with the rest of the ARQ team, and come up with product proposals to decrease the workload.You will get things done: beyond the scope of work and priorities,
it is in the DNA of our ARQ to do whatever it takes to win.What you'll needFluency in English and Spanish and/or Portuguese, verbal and writtenAt least 2 years of experience in Customer SupportProblem Solving skills, being capable of breaking down a problem into sub components to find the root cause and optimal solutionEager to work hard and go the extra mile to make our customers happyEmpathy - being able to interpret user's concerns and help them in getting the best experience possible out of ARQResourcefulness, with attention to detail and due diligenceAbility to work well as part of a team, driven, relentless and a proven closer - you don't take no for an answerBenefitsCompetitive salaryDiscretionary performance cash bonusLatest technology to work withStrong team that will help you improve your skills
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Postúlate en Kit Empleo: kitempleo.com.ar/empleo/q3mkt
📌 Customer Support Agent (Buenos Aires)
🏢 arq
📍 Buenos Aires