Postúlate en Kit Empleo: kitempleo.com.ar/empleo/q36rm

Location:
Remote
Job Type:
Full-Time
Salary Range:
$1,000–$1,500/month
Schedule:
Monday - Friday | 8:00–9:00 AM EST start | 5:00–6:00 PM EST end
At
HireHawk
, we connect top global talent with high-performing U.S. companies. Our focus is on finding exceptional professionals who bring both expertise and drive to every role. We're passionate about helping candidates grow their careers while supporting our clients with reliable, remote-ready talent that makes an impact from day one.
We are looking for an Influencer & Social Specialist to own and grow our ambassador and creator program while also supporting social engagement and customer experience.
This is a hybrid role with a strong focus on influencer / ambassador program management, combined with social media engagement, community building, and customer support. The idóneo candidate is equally comfortable identifying and building relationships with creators as they are engaging with customers and communities across Instagram and TikTok.
This is a high-ownership role for someone who brings both execution and strategic thinking. We are not looking for someone who only completes assigned tasks. We want someone who contributes ideas, improves systems, and helps shape the function as it grows.
This role is especially well suited to someone with experience in DTC wellness, herbal medicine, beauty, health, or Traditional Chinese Medicine-related brands.
Responsibilities:
Source and build your own lists of influencers, creators, and ambassadors in the wellness niche
Lead outreach with a quality-over-quantity approach focused on fit, conversion, and long-term relationship value
Manage the ambassador pipeline end-to-end, from sourcing and outreach to onboarding and ongoing relationship management
Track outreach performance and optimize for conversion into active ambassadors




Build authentic relationships with creators and identify strong long-term brand partners
Suggest campaign, collaboration, and activation ideas — not just execute pre-defined tasks
Help shape and improve the influencer program as the sole owner of this function
Monitor and engage with the brand's community across Instagram and TikTok
Respond to comments, DMs, and community interactions in a timely, thoughtful, and brand-aligned way
Practice active social listening to identify opportunities, sentiment, and trends
Write authentic, non-generic responses that strengthen brand trust and connection
Stay current on social trends, especially on TikTok and Instagram, and apply them appropriately
Support customer inquiries across email, chat, and social channels
Handle tickets clearly and empathetically while following SOPs and escalation processes
Work within CX tools and internal systems to ensure customers receive timely support
Help bridge insights from customer conversations back into community and influencer strategy
Requirements
2+ years of experience in influencer marketing, ambassador programs, social media engagement, and/or community management
Experience working with DTC e-commerce brands, preferably in wellness, with beauty or health also considered
Hands-on experience sourcing influencers and managing creator relationships end-to-end
Experience responding directly to Instagram comments, TikTok comments, DMs, and community interactions
Experience in customer support, including email, chat,



or social-based support tickets
Strong understanding of how outreach performance connects to conversion and overall program outcomes
Experience in wellness, herbal medicine, hormone health, or Traditional Chinese Medicine (nice to have)
Background in beauty or health brands with transferable DTC experience (nice to have)
Familiarity with customer and e-commerce workflows in a fast-moving online brand environment (nice to have)
Who you are:
Highly proactive and self-directed
Strong ownership mindset; you do not wait to be told every next step
Analytical thinker who cares about conversion and program quality, not just activity volume
Comfortable working collaboratively in a team environment
Strong English communication skills with a natural, polished tone
Organized and detail-oriented
Warm, thoughtful, and empathetic in customer and community interactions
Adaptable and excited to grow with an evolving role
What this role is NOT:
Not just an Influencer Outreach role
This is not about sending mass messages to hundreds of creators. We are looking for someone who values quality, conversion, and relationship-building over volume.
Not a Community Manager-only role
Social engagement is important, but this person also owns influencer sourcing, outreach, onboarding, and program management.
Not a content creation role
You will not be responsible for designing posts or acting as the brand's content creator. Your focus is on creator management, engagement, and curation.
Not suitable for beginners or purely academic profiles
We need someone with real, hands-on experience in influencer marketing and social engagement.
Benefits
Access to a
$200K+ perk marketplace
with discounts on 150+ global services.
Option to
withdraw up to 50% of approved earnings
before payday.

Postúlate en Kit Empleo: kitempleo.com.ar/empleo/q36rm

📌 Influencer & Social Specialist | Dtc E-Commerce | Latam (Buenos Aires)
🏢 HireHawk
📍 Buenos Aires