Postúlate en Kit Empleo: kitempleo.com.ar/empleo/q2nq0

Company DescriptionWe are SkillOnNet, leading the igaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry.We are home to more than 30 well-known brands, including PlayOJO, DruckGluck, BacanaPlay, Genting, and many more.We are committed to long-term development and sustainability, and we are trying to revolutionize our industry for the benefit of our players, ourselves, and the entertainment industry as a whole.Job DescriptionWe are looking for a VIP Account Manager to create long-term, trusting relationships with our customers.The account manager's role is to provide fast and accurate service to our most loyal customers and to oversee a portfolio of assigned customers for retention purposes.If you are familiar with account management software (CRM), have a flair for client communication and understand consumer behavior, we'd like to meet you.ResponsibilitiesBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide fast, accurate and complete information by using the right methods/toolMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionFollow communication procedures,



guidelines and policiesTake the extra mile to ensure customer satisfaction.Promoting a "Safer Gaming" philosophyStaying UpToDate on rules, processes, and licensing needs.QualificationsFluent in Spanish, English and Greek (native level)Strong phone contact handling skills and active listeningWillingness to work within an international teamCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication skillsAbility to multi-task, prioritize, and manage time effectivelyComputer literacyAbility to perform under pressureAccountability and conscientiousnessProven customer service experience handling VIP Clients would be considered an advantageFamiliarity with CRM systems and practices will be considered as an advantageBenefitsExcellent work environmentAttractive salary packageMonetary vouchers on Birthdays and other special occasionsFully equipped kitchen and in-house entertaining spaceOptions to enroll in Company's medical insurance planExciting company activities including monthly lunches, corporate gatherings, an intercompany football team, competitions, and many other activitiesCasual dress codeA chance to advance professionally inside one of the world's largest iGaming organizationsLife at SkillOnNetSkillOnNet is a firm believer in putting people first and our "family oriented" multinational culture is what drives us.We care and focus on our staff and ensure that you are provided with the most relevant and valuable tools, privileges and amenities.#J-*****-Ljbffr

Postúlate en Kit Empleo: kitempleo.com.ar/empleo/q2nq0

📌 Vip Support Agent - Greek Speaker (Buenos Aires)
🏢 SkillOnNet
📍 Buenos Aires