Postúlate en Kit Empleo: kitempleo.com.ar/empleo/q2jsa

At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier.

Everything we do is designed to make running a restaurant satisfyingly simple, in a world that’s anything but.

About this role

You will join us in an incredibly exciting phase of transition and growth with a huge opportunity to unlock massive revenue potential across our integral client base.

The successful candidate for this role will be looking for an exciting new challenge in a hyper-growth environment.

You should have a passion for building and developing business relationships and be willing to take on new challenges and input to the company’s growth.

Please note English fluency is mandatory for this role.

Please apply using an English CV.

In this job, you’ll…

- Manage restaurant customers in the UK, helping them engage and find value from Flipdish products.

- Work closely with the Activations and Sales teams to make sure new accounts are onboarded correctly and grow their orders quickly and efficiently.

- Recognise and refer opportunities for upsells of new Flipdish products, including our Point of Sale system.

- Influence future lifetime value through higher product adoption, integration of our solution, improvement of customer satisfaction, and overall health scores.

- Expand the revenue potential in accounts through feature optimisation, effective case management,



and the introduction of new and partner products.

- Interpret and drive action for “at‑risk” customers.

- Build relationships and create partnerships with your client base, a critical success factor for this position.

- Have demonstrable experience managing a large book of business, likely in a Customer Success or Sales role.

- Possess a proven track record in minimising customer churn.

- Have the ability to look at longer‑term plans and set the direction for clients.

- Be results‑focused, can‑do, naturally motivated, and a team player.

- Be comfortable using data to make decisions.

- Be highly organised – able to build pipelines and track current/future processes.

- Be confident and able to present to clients and internal stakeholders over video.

- Be passionate about the hospitality industry and understand its challenges.

- Have an eye for detail and a highly analytical mindset.

- Be motivated by increasing revenue and driven by the sales process.

- Have an understanding of Flipdish products including online ordering, kiosks, and restaurant POS systems.

- Have a background in Sales.

What you get

We’re a growing startup that offers attractive incentives, unparalleled career growth opportunities, and a supportive environment that values diversity, inclusion, and wellbeing.

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Required Skill Profession

Other General

Postúlate en Kit Empleo: kitempleo.com.ar/empleo/q2jsa

📌 Customer Success Associate UK (Buenos Aires)
🏢 Flipdish
📍 Buenos Aires