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Accounting Staff - EY Global Delivery Services

Location: CABA

Other locations: Primary Location Only

Date: Apr 29, 2026

Requisition ID:

Job purpose

This role ensures accurate, timely, and digitally enabled O2C delivery that improves client satisfaction, reduces rework, and strengthens process reliability.

The position supports the shift toward a future-ready, analytics-driven workforce by leveraging automation, resolving exceptions quickly, and maintaining strong control adherence across the O2C value chain.

- Deliver high-quality outcomes
- Achieve error-free and timely processing across supported O2C activities.

- Reduce manual effort and rework by adopting digital tools and standardized practices.

- Strengthen client experience
- Improve responsiveness, clarity, and issue resolution speed, contributing to higher client satisfaction.

- Ensure consistent, predictable service aligned with SLAs and quality benchmarks.

- Enable digital and analytics maturity
- Use automation, AI, and analytics to minimize exceptions and support touchless processing.

- Contribute to pilots and process enhancements that modernize O2C operations.

- Support control and compliance integrity
- Maintain strong adherence to internal controls, audit requirements, and reporting standards.

- Help create a more stable, compliant, and reliable service environment.

- Contribute to continuous improvement
- Identify improvement opportunities that enhance accuracy, efficiency, and customer experience.

- Support knowledge sharing, documentation, and transition activities to build workforce stability.

Key Responsibilities

- Perform accurate and timely processing of:
- Customer Master Data Management
- Sales Order Processing
- Customer Invoicing
- AR Collections
- Cash Application

- Validate remittance data and ensure accurate application of receipts, deductions, and adjustments in ERP systems (e.g., Business Central, SAP, D365).

- Support billing accuracy,



revenue recognition compliance, and customer communication for dispute resolution.

- Update trackers and dashboards to report progress, status, and KPIs for multi-country engagements.

- Ensure compliance with internal controls, SOX requirements, and statutory audit guidelines.

- Provide timely and comprehensive answers to clients’ queries

Digital & Analytical Enablement

- Leverage AI-assisted reconciliation tools, automation agents, and Power BI dashboards for error reduction and faster turnaround.

- Perform basic data validations and reconciliations using digital platforms and analytics tools.

- Identify automation or process improvement opportunities to drive touchless processing and enhance customer experience.

- Participate in process digitalization initiatives such as remittance OCR, automated matching, and exception prediction.

- Very good work organization, initiative and commitment
- Ability to work independently with minimal supervision
- Must be motivated, self-starter with excellent interpersonal skills
- Exposure to customer credit management or dispute handling is a plus
- Understanding of SOX controls and audit compliance
- Experience in transition/migration projects is an added advantage
- Liaise with internal finance, operations, and client teams to ensure smooth O2C process flow and query resolution.

- Support process transition and documentation aligned to standardized templates and process SOPs.
- Escalate delays or exceptions promptly to ensure adherence to SLAs and service quality metrics.

Functional & Technical Skills





- Strong foundational understanding of the Order to Cash lifecycle, with exposure in at least one of the areas:
- Customer Master Data
- Billing & Invoicing
- Collections & Dunning
- Cash Application
- Familiarity with process transition and documentation standards.

- Basic accounting knowledge, including revenue recognition, reconciliations, and posting logic.

- Working knowledge of ERP platforms such as Business Central, D365, SAP, or Ariba.

- Strong Excel and data analytics proficiency (pivot tables, lookups, formula automation).

- Understanding of SOX controls, audit compliance, and internal reporting mechanisms.

- Awareness of automation and AI tools (e.g., Power Automate, Power BI, Ai Agents, UiPath) preferred.

- Digital Fluency: Ability to operate in a technology-enabled environment, using data visualization and automation tools.

- Analytical Mindset: Data-driven approach to problem solving, reconciliation, and exception handling.

- Agility: Flexible and adaptive in managing process changes, transition tasks, and cross-domain learning.

- Collaboration: Works effectively within a general virtual team structure.

- Continuous Improvement: Contributes ideas for efficiency, automation, and standardization in service delivery.

Performance Metrics / KPIs

- Accuracy and timeliness of processing
- Compliance with SLAs and quality benchmarks
- Automation adoption and exception reduction
- Adherence to audit and control standards
- Contribution to process improvement initiatives

Qualifications & Experience

- Education: B.

Com / M.

Com / Pursuing ACCA / CA Intermediate
- Experience: 1 – 5 years of relevant accounting or finance process experience, preferably in Order to Cash or Accounts Receivable
- Exposure to transition/migration projects and multi-country delivery is an added advantage.

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Required Skill Profession

Other General

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📌 Accounting Staff EY Global Delivery Services (Buenos Aires)
🏢 Ernst & Young Advisory Services Sdn Bhd
📍 Buenos Aires