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Hybrid Work

Marcus Thomas offers a hybrid work environment for employees located near our Buenos Aires or Santiago office.

The Role

The adecuado candidate for the Solutions Architect position will have a deep knowledge of Salesforce Marketing Cloud Engagement, and general knowledge of Data 360 and CRM, and the ability to offer best‑in‑class consulting to Devs United’s clients.

As the project solutions lead to the client, the Solutions Architect is responsible for gathering and translating business requirements for the project team and execution of tasks related to configuration, development, and validation. They ensure the quality and integrity of the overall solution throughout the project lifecycle.

Core Responsibilities

Conduct design, discovery and technical walkthroughs with your assigned clients

Develop and conduct custom training sessions for assigned clients where applicable

Lead project delivery in close partnership with the Project Manager and Account Manager, ensuring execution aligns with scope, timelines, and client expectations

Provide solution and strategy direction across the project lifecycle

Prepare technical / functional documentation

Estimate complexity and effort for high‑impact tasks and projects

Identify risks and propose mitigation strategies during design and development phases

Collaborate with Technical Architects to ensure alignment between technical implementation and business/solution design

Support troubleshooting of high‑complexity defects and production issues

Participate in pre‑sales efforts by providing solution feasibility, architecture input, and scoping support when required

Mentor solutions specialists, provide coaching, and promote continuous improvement within the practice

Skills and Qualifications

Experience with Marketing Cloud Engagement

Experience with Salesforce Sales (CRM),



Agentforce and/or Service Cloud is a plus

Experience using Lucid Chart or a similar tool to create diagrams

Participation in projects using Project Management Methodologies such as Lean, Agile, Waterfall

Experience in creating detailed requirements and functional specifications documents

Experience in identifying scope changes

Excellent analytical and critical‑thinking skills, especially in complex scenarios

Promote collaborative teamwork with your peers and clients

Keep a positive attitude and commitment towards your work

Strong willingness to learn and continuously improve

Preferred Qualifications

4+ years of related experience in Salesforce or 7‑9 in Mar Tech environments.

Bachelor’s or Master’s degree in Computer Science or related field, or equivalent experience.

Salesforce certification Marketing Cloud Consultant, Marketing Cloud Admin, Agentforce Specialist and/or Data 360 Consultant is a plus

Experience designing and delivering complex multi‑cloud Salesforce implementations is a plus

Strong experience in agency, multi‑client, or consulting delivery environments

Reasons You’ll Love Working Here
Long‑Term Client Relationships: Our clients stay with us for over 12 years on average, showcasing our commitment and success in serving their needs.

Award‑Winning Projects: Engage in projects that have received industry accolades, contributing to our reputation for excellence.

Benefits Highlights

Eligible for Monthly Recognition Awards.





Kentico & Salesforce Certification examspaid for by Marcus Thomas.

Monetary bonus for earning strategic certifications and accreditations.

$20/month toward home internet/connectivity (the equivalent in local currency)

Health and Wellness: You will be reimbursed up to $200 annually (the equivalent in local currency), per eligible staff member, for costs associated with health and wellness, including, but not limited to, gym memberships, psychology sessions, fitness watches and apps, fitness/soccer/yoga equipment and gear, and running shoes.

Time Off

Paid, flexible time off (Sick/Study/Vacation legal system)

Paid, observed local National Holidays

Paid, 1 week extra per year as personal time off

Paid, Paternity leave: 4 weeks of time off

Growth

Annual Diversity & Inclusion Training

Time for Training / Certification

Health insurance family pack (ARG: OSDE 310)

Access to common spaces & events

Travel opportunities

Employee anniversary gift: breakfast delivery, except for Milestone anniversaries.

Diversity, Equity & Inclusion

At Marcus Thomas, we believe diversity is a strength and that great ideas come from different perspectives. We’re committed to creating opportunities for talented individuals who have been historically underrepresented in our industry and to fostering an inclusive culture where everyone can grow, thrive and do their best work.

We encourage women, people of color, LGBTQIA+ individuals, immigrants, people of all religions and nationalities, and people with disabilities to apply. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, or disability.

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Postúlate en Kit Empleo: kitempleo.com.ar/empleo/q2ice

📌 Solutions Architect, Salesforce (Buenos Aires)
🏢 Marcus Thomas
📍 Buenos Aires