Postúlate en Kit Empleo: kitempleo.com.ar/empleo/q2h2i

We are currently seeking an experienced Support Engineer with a strong focus on security. The ideal candidate will possess a solid background in working with web application firewalls (WAF), mitigating DDoS attacks, detecting and handling malicious code, and having experience with popular Content Management Systems (CMS) and other relevant security practices.The ideal candidate enjoys assisting the customer with issues and is able to explain technical details simply, he/she will feel at home with Linux, because they'll be supporting the world's best web-hosting Linux-based operating system, and other leading Linux-based products,CloudLinux is a general remote-first company. We are driven by our principles: Do the right thing, employees first, we are remote first, and we deliver high volume, low-cost Linux infrastructure and security products that help companies to increase the efficiency of their operations. Every person on our team supports each other and does what we can to ensure everyone is successful. We are truly a great place to work.For more information, go tocloudlinux.ComResponsibilities:Give world-class technical support to worldwide customersUse your Linux skills to analyze and solve different technical issuesWork closely with developers, troubleshooting, bug-fixing, and issue-trackingEngage directly with customers, make sure they're happy, and love us and our productsInvolve yourself with product development,



using your insight into customers' issues and use casesCreate Knowledge Base articles based on your findingsDue to scheduling this personmustbe in the EEST time zone.Proven experience working in a security-focused support role, preferably with a focus on web application securityExperience with security utilities such as netstat, nmap, iptables, etcExperience with popular control panels and security solutions: cPanel, DirectAdmin, Plesk, etcFamiliarity with popular CMS platforms, such as WordPress, Joomla, etcInvestigate and resolve security incidents, including the identification and basic remediation of malicious codeStrong understanding of WAF, DDoS mitigation strategies, and malware detectionWorking with other utilities and products of the company will be an advantage for the candidateStrong written and verbal communication skills, with the ability to effectively communicate technical information to non-technical usersAvailability to work in shift rotation: priority coverage 3pm–11pm Kyiv timeFlexibility to switch to 7am–3pm, 12pm–8pm, or occasionally 11pm–7amAvailability to work on weekends as part of a rotating scheduleWhat's in it for you?A focus on professional development; Interesting and challenging projectsFlexible working hoursPaid one month vacation per year and unlimited sick leaveMedical insurance reimbursementCo-working and gym/sports reimbursementThe opportunity to receive a reward for the most innovative idea that the company can patent.By applying for this position, you agree withCloudlinux Privacy Policyand give us your consent to maintain and process your personal data with this respect. Please read our Privacy Policy for more information.

Postúlate en Kit Empleo: kitempleo.com.ar/empleo/q2h2i

📌 Unified Support Engineer (Imunify Focus) -Remote/ Work Anywhere (Quilmes)
🏢 Cloudlinux
📍 Quilmes