Postúlate en Kit Empleo: kitempleo.com.ar/empleo/q1qou

Nerdy was founded in September 2015 by 2 LSE graduates. One day, they decided to create a simple service that could connect experienced freelancers with students to help them solve their uni-related problems.

We strongly believe in the value of passing insights and knowledge between peers. Our mission is, therefore, to facilitate the flow of first-hand knowledge to help businesses, universities, and students achieve their goals.

We are looking for **passionate and enthusiastic people** who want to start their career by joining our **Customer Support team!**

Customer Support Representative is responsible for placing clients’ orders, providing support to clients through guiding them in product usage, and resolving customer complaints.

Don't miss this adaptable opportunity to **gain valuable, well paid experience!**

**To apply, you need to**:

- Have good **communication** and **problem-solving skills**;
- Be located in **Argentina (this is a fully remote position)**;
- Have **at least an Upper-Intermediate level of written and spoken English**;
- Be able to work different types of shifts on a weekly basis to cover our **Western markets**:

- 2 am - 10 am (GMT-3;: 1-2 shifts per week)
- 10 am - 6 pm (GMT-3; 1-2 shifts per week)
- 6 pm - 2 am (GMT-3; 2+ shifts per week)
- Strong understanding of what a great customer experience should look like;
- Working laptop or PC;
- Stable internet connection (broadband speed: 50 Mbps and more);
- **It would definitely be a plus if**:_
- You have any customer support experience;
- You thrive working in an English-speaking environment

**The job itself entails**:





- Interaction with existing customers via text message interface;
- Guidance on order placing and post-purchase requests;
- Provide assistance with the web interface;
- Handle complaints and issues;
- Cooperate with other teams to make sure that our clients receive the best experience possible

**The job doesn’t include **cold calling or calls of any kind.

**The offer is**:

- Remote work: work from anywhere in the world!
- A flexible schedule that you can combine with whatever it is you need to combine work with

From 10 to 15 shifts per month during low season;
15-21 shifts per month during the middle season
21+ shifts during high season
- Competitive salary paid in USD to your Wise account (400+ USD on average depending on your performance and number of shifts);
- Personal performance bonuses in addition to the salary that encourage you to make your contribution and be a true team player;
- Timely payments (twice a month!);
- Friendly, professional, and ambitious team;
- Constant support from experienced Team Leaders within the team;
- Paid onboarding sessions that prepare you for any type of client or situation at work or in life :)
- Strong corporate culture, mutual support, and togetherness;
- Opportunity to build a career and gain an experience that will serve you in a long-term perspective;
- Non-monetary perks and regular corporate online outings and educational events;
- Bonuses for referring friends (referral program).

Tipo de puesto: Tiempo completo

Sueldo: $300,00 - $700,00 al mes

Idioma:

- inglés? (Obligatorio)

Postúlate en Kit Empleo: kitempleo.com.ar/empleo/q1qou

📌 Customer Support Representative (Buenos Aires)
🏢 NERDY TECHNOLOGIES
📍 Buenos Aires