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**General Information**:

- Req #- WD00071663- Career area:
- Human Resources- Country/Region:
- Argentina- State:
- Capital Federal- City:
- CABA- Date:
- Monday, September 16, 2024- Working time:
- Full-time**Additional Locations**:

- Argentina - Capital Federal - CABA

**Why Work at Lenovo**:

- We are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Integral 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).-
**Description and Requirements**:

- Job DescriptionAs part of a team with regional scope (Americas Group) based in CABA (Lenovo Buenos Aires Service Center), you will perform a wide range of activities within HR Operations and focus on general customer service for employees and other HR Teams (Talent Acquisition,



Compensation & Benefits, Payroll, Learning & Development, among others) about policies, procedures, and processes related.

With a people-centric mindset, we aim to provide customer service that _wow_ _our people! Keeping this in mind, the role pursues the following main activities, including, but not limited to:

- Query management/handling trough a matrix organization.
- Manage services in accordance with the agreed Standard Operating Procedures.
- Ensure adherence to Service Level Agreement and Quality standards.
- Produce and maintain documentation for Standard Service Centre Work Instructions.
- Collaborate with ideas to improve processes or performance.
- Perform special projects and related duties, as assigned.

**Required Skills**:

- Advanced English level.
- Nice to have: minimum of 6 months of experience providing customer service support, ideally in a shared service center environment.
- Ability to provide follow up and prioritization with empathetic and commitment.
- Experience in previous HR areas and academic background related is preferred.
- HR Information Systems experience, Workday preferred.
- Proficient in Microsoft Office tools: Excel, Word, PowerPoint, Outlook.
- Portuguese is an advantage.
- CABA - Capital Federal - Argentina

**Additional Locations**:

- Argentina - Capital Federal - CABA
- Argentina
- Argentina - Capital Federal
- Argentina - Capital Federal - CABA

Postúlate en Kit Empleo: kitempleo.com.ar/empleo/q1pnq

📌 HR Service Center Specialist (Buenos Aires)
🏢 Lenovo
📍 Buenos Aires