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Job ResponsibilitiesOversee the end-to-end management of production and UAT environments, ensuring high availability, resiliency, reliability, performance, and security.Execute policies and procedures that ensure operational stability and availabilityMonitor production environments for anomalies, address issues, and drive evolution of utilization of standard observability tools.Escalate and communicate issues and solutions to the business and technology stakeholders, actively participating from incident resolution to service restorationDrive incident, problem, and change management in support of full stack technology systems, applications, or infrastructureParticipate the design, deployment, and optimization of AWS-based infrastructure, leveraging cloud-native solutions for scalability and resilience.Investigate and resolve data-related incidents, including quality issues, performance problems, and connectivity failures.Perform root cause analysis on production issues and implement preventive measures to reduce future occurrences.Collaborate with development teams to troubleshoot complex data pipeline issues and system anomalies.Collaborate with engineering, product, security, and business teams to align production management initiatives with organizational goals.Analyze large datasets to identify patterns, anomalies, and potential data quality concerns, executing validation and reconciliation procedures.Interface with business users, traders, and analysts to understand data requirements, optimize data feeds, and resolve issues.Understand service level indicators and utilizes service level objectives to proactively resolve issues before they impact customersRequired qualifications, capabilities, and skills5+ years of experience or equivalent expertise troubleshooting, resolving,



and maintaining information technology servicesExperience managing applications or infrastructure in a large-scale technology environment both on premises and public cloudIn-depth knowledge of monitoring and observability tools such as Geneos, Dynatrace, Grafana, and Splunk, including configuration, integration, and analysis of application and infrastructure metrics.Experience executing on processes in scope of the Information Technology Infrastructure Library (ITIL) frameworkUnderstanding of Identity and Access Management (IAM), ForgeRock and Ping Identity ,OAuth, OIDC Exposure, including policy design, implementation, and audit.
Mobility FIDO2 exposure.Extensive hands-on experience with AWS services (EC2, IAM, S3, Lambda, CloudFormation, , architecture, and security best practices.Familiarity with container and container orchestration such as ECS, Kubernetes, Docker and Cloud Foundry.Proficient in at least one programming language such as Python, Java/Spring Boot.Excellent communication, and stakeholder management skills.Experience with large-scale data processing and analysis techniquesProficiency in SQL and understanding of relational database conceptsFamiliarity with Unix/Linux operating systems and shell scriptingDemonstrated success in leading large-scale, complex production environments in a fast-paced organization.Preferred qualifications, capabilities, and skillsWorking knowledge in one or more general purpose programming languages and/or automation scriptingPractical experience with public cloudExperience with other database technologies (Oracle,PostgreSQL)Knowledge of financial markets and trading systemsFamiliarity with data visualization tools and statistical analysisExperience with version control systems (Git) and agile development methodologiesUnderstanding of network protocols and system architecture conceptsRelevant AWS certifications (., AWS Certified Solutions Architect, AWS Certified Security – Specialty).

Postúlate en Kit Empleo: kitempleo.com.ar/empleo/q1m4f

📌 Technology Support Iii (Buenos Aires)
🏢 JPMorgan Chase
📍 Buenos Aires