Client Operations Associate Ii (Buenos Aires)

Client Operations Associate Ii (Buenos Aires)

25 may
|
JPMorgan Chase
|
Buenos Aires

25 may

JPMorgan Chase

Buenos Aires

We offer unique opportunity to serve as a subject matter expert and perform advanced/complex customer onboarding by consulting with the business and customers to meet key deliverables.
As Client Account Services Specialist in the Client Account Services Team you will be a part of team that is a client facing group whose core responsibilities include managing advanced / complex client onboarding, establishing accounts, guiding clients through market entry requirements to enable trading, managing market renewals and client restructures as well as setting up and maintaining information in reference databases.
Job responsibilitiesDevelops on-boarding strategies for major implementations aligning priorities appropriately in order to meet deadlines Manages end-to-end account activities projects including fund launches, closures, mergers, and remediation'sManages the end to end market account opening process for clients across segregated and segregated documentation markets and provides guidance to clients on market entry requirements Identifies and executes process improvements and provides support on key process and technology initiatives; identifies opportunities to eliminate manual processes by leveraging digital toolsDevelops strong working relationships with key internal partners to provide seamless client delivery and identifies opportunities for process improvements with focus on quality, efficiency and timelinessMaintains a comprehensive knowledge of the account opening and maintenance work flow and end-to-end ownership of all related requirements including SLAs & KPIsDevelops and maintains clients' profiles including reference and static data detailed information, responsible for reference/static data integrity, quality control checks and processesRequired qualifications, capabilities, and skillsStrong time management skills, self-directing and capable of dealing with high pressure, time sensitive tasksAbility to demonstrate flexibility and operate in a changeable environment Organizational, analytical and problem resolution skillsStrong teamwork and influencing skillsOral and written communication - ability to effectively interface with clients and internal partnersMS Office skillsClient relationship managementPreferred qualifications, capabilities, and skillsCustody and/or Collateral / Tri-Party workflow, product, processes and procedures knowledgeMarket entry, renewal, restructuresWider Securities Services industry knowledgeExperience with digital tools – Xceptor, Tableau, Alteryx

📌 Client Operations Associate Ii (Buenos Aires)
🏢 JPMorgan Chase
📍 Buenos Aires

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