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At EY, you'll have the chance to build a career as unique as you are, with the general scale, support, inclusive culture, and technology to become the best version of you.
And we're counting on your unique voice and perspective to help EY become even better, too.
Join us and build an exceptional experience for yourself, and a better working world for all.
Purpose
Your role helps our clients manage the complex challenges of deploying a globally mobile workforce.
You help our clients improve their business in an evolving global economy and realize sustainable economic growth by helping them integrate the people agenda into their business strategy.
Role and Responsibilities
GDS STBT professionals support Immigration, Posted Workers, tax mobility professionals and onshore stakeholders in executing a range of administrative and support tasks.
You will assist GDS Senior Staff and Managers across various activities to deliver exceptional client service across high volume accounts and meet SLA and KPI measures.
Preparations of cases and reports for senior/manager review for filing with the appropriate government agency.
Preparation of client reports utilizing various tools such as Excel, Alteryx and Power BI platforms.
Knowledge of Excel, VBA and data visualisation tools is an added advantage.
Work with seniors to perform intake of cases, troubleshoot issues and establish case strategy.
Docket related documents to the case management tool.
Perform daily tasks including data entry and document upload with accuracy.
Validate documents submitted by assignees as per the checklist.
Assist in document review and proactively monitor the progression of cases.
Contribute to ad hoc projects, including research, project management and data collection activities.
Ensure on-time delivery of all client deliverables.
Deliver technically and administratively accurate work with minimal supervision and guidance.
Additional Responsibilities
Identify and elevate technical or process issues that may impact SLA, the client or travel formalities.
Strictly adhere to EY's risk management protocols and manage confidential information with professionalism.
Deliver accuracy, attention to detail and timeliness in tasks.




Drive and manage technology tools and solutions.
Own accountability for performance and quality metrics, SLA/KPI reports, client reporting, escalations, utilisation and performance metrics.
Foster a collaborative and positive work environment.
Develop and maintain a strong working knowledge of applicable travel requirements, technicalities and processes.
Identify opportunities to improve quality, business performance and process efficiency.
Work flexibly and accurately in a fast-paced environment.
Assist in training new team members and identify ways to improve team productivity and office-wide projects.
Apply judgement on the course of action based on provided instruction and critical thinking.
Support the wider team with day-to-day administration and immigration related queries, and participate in immigration projects as needed.
Role Requirements
Qualification:
Bachelor's Degree in Human Resource, Business Administration, travel, tourism and hospitality, Commerce, Arts, Law (Immigration), English Language and Literature, Communicative English, Mass Communication & Journalism or related fields.
MBA/Master's in a relevant field is an advantage.
Experience:
1–2 years of relevant experience in handling high volume data, data visualisation tools and project management.
Working exposure to case management technology is desirable.
Knowledge of immigration – business travellers, posted workers directive, tax regulations and reporting is an advantage.
Prior visa / work permit experience is very helpful.
Essential Skills and Attributes
Exceptional written and oral communication in English.
Ability to draft articulate and persuasive communications.
Accuracy and attention to detail.
Ability to multitask and prioritise tasks appropriately.
Ability to work independently and collaboratively with large teams.




Strong proficiency with Microsoft Office applications (word, excel) and data visualisation tools (Power BI, Alteryx/Tableau).
Efficient and accurate typing skills.
Excellent analytical and problem-solving skills.
Ability to work under tight deadlines and high volume.
Ability to contribute to an efficient, innovative, and team-oriented work environment.
Proven administrative and organisational skills.
Advanced MS Excel with macros knowledge is an added advantage.
What We Look For
We seek individuals with strong communication and critical thinking skills who can adapt to changing priorities, remain flexible to meet client and attorney needs, take initiative and anticipate what is required to accomplish various goals.
The ideal candidate is adaptive, has an agile, growth-oriented mindset, is curious, purpose-driven, values diverse perspectives and fosters inclusive teamwork.
What We Offer
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network.
We work across six locations – Argentina, China, India, the Philippines, Poland, and the UK – and with teams from all EY service lines, geographies, and sectors.
We offer diverse career opportunities across business disciplines, continuous learning, transformative leadership, and a diverse and inclusive culture.
Continuous learning: develop the mindset and skills to navigate whatever comes next.
Success as defined by you: tools and flexibility to make a meaningful impact in your way.
Transformative leadership: insights, coaching and confidence to be the leader the world needs.
Diverse and inclusive culture: embraced for who you are and empowered to use your voice to help others find theirs.
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
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Postúlate en Kit Empleo: kitempleo.com.ar/empleo/q1fhb

📌 Stbt Staff - Ey Gds (Buenos Aires)
🏢 EY
📍 Buenos Aires