Product Onboarding Specialist (Training & Client Success | Remote) (Buenos Aires)

Product Onboarding Specialist (Training & Client Success | Remote) (Buenos Aires)

25 may
|
Smart Apartment Data
|
Buenos Aires

25 may

Smart Apartment Data

Buenos Aires

About Us
Smart Apartment Data provides real estate analytics software to U.S. professionals.
We support enterprise clients through structured onboarding and education to ensure they use our platform effectively.
We are seeking a professional communicator who can guide clients through onboarding and product training in a clear and structured manner.
Meet our hiring team in this short video: You will help clients successfully adopt a software platform by guiding them through onboarding and training.
Idóneo for:
Customer success professionals
Trainers with technical curiosity
L&D; professionals entering SaaS
What You'll Do
Lead onboarding sessions and walkthroughs
Help clients understand how to use the product
Support users as they learn workflows
Requirements
2+ years of experience in onboarding, implementation, or customer-facing product roles
Experience working directly with clients to help them adopt a tool, platform, or system
Strong ability to simplify complex workflows and explain them clearly




Comfortable guiding clients through structured sessions and discussions
English level: C1 or C2 (required)
Strong organizational and communication skills in a remote environment
Bonus
SaaS / CRM / tech tools exposure
Customer success experience
Ability to learn and explain software quicklyExperience in Customer Education, Enablement, or Implementation
Familiarity with CRM tools is a plus
Handled high-value or demanding customers
This Role is NOT a Fit For
Customer support roles focused only on ticket handling
Call center or BPO roles without product ownership
HR onboarding focused on internal employees
Administrative roles without client interaction
Sales-only roles without post-sale onboarding experience
Benefits
100% Remote, location independent
Compensation: $1,800 - $2,200 per month (based on relevant experience and qualifications)
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📌 Product Onboarding Specialist (Training & Client Success | Remote) (Buenos Aires)
🏢 Smart Apartment Data
📍 Buenos Aires

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