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Account Manager - Assistant Director - EY Global Delivery Services
Location: CABA
Other locations: Primary Location Only
Date: Mar 18, ****
Requisition ID: *******
Summary
An Account Manager (AM) is involved in strategic planning, relationship management at a integral scale, and innovation in go-to-market approaches.
The AM is responsible for enabling the execution of account growth strategies and serving asa central point of contact to facilitate global team connectivity, focusing on revenue growth and account management excellence across one or more accounts.
This role involves co-creating and driving account team engagement, consultative internal needs analyses, encouraging cross-service collaboration, facilitating account team cadences, connecting withinterdependencies and serving as a trusted advisor and subject matter resource on the account within the Firm.
Select responsibilities
Proactively suggest and execute action plans to accelerate account growth strategies in partnership with global account leadership.
Co-facilitate semi-annual account planning and quarterly acceleration sessions to further align strategies and actions.
May proactively manage select Client relationships such as Procurement or Vendor Relations.
Collaborate across functions to enhance client experience, relationship-building, and client engagement activity.
Curate and advocate for relevant sector strategies and priority service offerings to support account goals.
Drive the activation of curated solutions and managed services within the account by collaborating with stakeholders and subject matter resources (SMRs).
Foster internal firm relationships to be able to route operational matters appropriately, ensuring cohesive account management.




Projectmanage select key deal pursuits; may assist with connection to pursuit resources for proposal responses.
Co-develop and deliver account onboarding for new leadership and team members.
Drive continuous improvement as a change agent for digital tools and processes adoption.
Champion the effective utilization of established in-house technologies, providing persuasive insights and hands-on guidance to senior personnel.
Utilize firm tools for relationship mapping, white spot analysis, and innovation initiatives to drive growth.
Professional Experience
8-10 years in a professional services firm with sales enablement experience preferred.
Internal or external Consulting experience is preferred, particularly within a global matrixed organization.
Proven success in leading complex projects with minimal supervision.
Knowledge and Skills
Soft Skills:
Executive-level communication and consultative skills.
Strong networking and emotional intelligence.
Ability to navigate ambiguity with agility and entrepreneurial spirit.
Proactive and comfortable taking the initiative in a low-guidance environment.
Technical Skills:
Proficiency in Microsoft Suite (Outlook, Teams, Excel, PowerPoint, Word, SharePoint).
Experience in analysis and presentation creation.
Basic understanding of financial reporting tools and analysis.
Familiarity with project management and procurement portals preferred.
Negotiations with internal stakeholders and peers
Sales/account management tool proficiency (e.g., LENS, BASE, ART, Dynamics, Mercury, E4A).
KPIs
Feedback: LEAD and CSAT
Select how often (in days) to receive an alert:
EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity.
Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
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Postúlate en Kit Empleo: kitempleo.com.ar/empleo/q196h

📌 Account Manager - Assistant Director - Ey Global Delivery Services (Buenos Aires)
🏢 Ernst & Young Advisory Services Sdn Bhd
📍 Buenos Aires