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Hybrid Work: Marcus Thomas offers a hybrid work environment for employees located near our Buenos Aires or Santiago, Chile offices.
Role
The adecuado candidate for the Solutions Architect position will have a deep knowledge of Salesforce Marketing Cloud Engagement, a general knowledge of Data 360 and CRM, and the ability to offer best-in-class consulting to clients.
As the project solutions lead, the Solutions Architect is responsible for gathering and translating business requirements for the project team and executing tasks related to configuration, development, and validation.
They ensure the quality and integrity of the overall solution throughout the project lifecycle.
Core Responsibilities
Conduct design, discovery and technical walkthroughs with assigned clients
Develop and conduct custom training sessions for assigned clients where applicable
Lead project delivery in close partnership with the Project Manager and Account Manager, ensuring execution aligns with scope, timelines, and client expectations
Provide solution and strategy direction across the project lifecycle
Prepare technical and functional documentation
Estimate complexity and effort for high-impact tasks and projects
Identify risks and propose mitigation strategies during design and development phases
Collaborate with Technical Architects to ensure alignment between technical implementation and business/solution design
Support troubleshooting of high-complexity defects and production issues
Participate in pre-sales efforts by providing solution feasibility, architecture input, and scoping support when required
Mentor solutions specialists, provide coaching, and promote continuous improvement within the practice
Skills and Qualifications
Experience with Marketing Cloud Engagement
Experience with Salesforce Sales (CRM), Agentforce and/or Service Cloud is a plus
Experience using LucidChart or a similar tool to create diagrams
Participation in projects using Project Management Methodologies such as Lean, Agile, Waterfall




Experience in creating detailed requirements and functional specifications documents
Experience in identifying scope changes
Excellent analytical and critical-thinking skills, especially in complex scenarios
Promote collaborative teamwork with peers and clients
Keep a positive attitude and commitment toward work
Strong willingness to learn and continuously improve
Preferred Qualifications
4+ years of related experience in Salesforce or 7–9 in MarTech environments
Bachelor's or Master's degree in Computer Science or related field, or equivalent experience
Salesforce certification Marketing Cloud Consultant, Marketing Cloud Admin, Agentforce Specialist and/or Data 360 Consultant is a plus
Experience designing and delivering complex multi-cloud Salesforce implementations is a plus
Strong experience in agency, multi-client, or consulting delivery environments
Benefits Highlights
Eligible for Monthly Recognition Awards
Kentico & Salesforce certification exams paid for by Marcus Thomas
Monetary bonus for earning strategic certifications and accreditations
$20/month toward home internet/connectivity (equivalent in local currency)
Health and wellness reimbursement up to $200 annually per eligible staff member for costs such as gym memberships, psychology sessions, fitness watches, equipment, and running shoes
Time Off
Paid, flexible time off (Sick/Study/Vacation legal system)
Paid, observed local National Holidays
Paid, one week extra per year as personal time off
Paid, Paternity leave: four weeks of time off
Growth
Annual Diversity & Inclusion Training
Time for Training & Certification
English Classes
Perks
Health insurance family pack (ARG: OSDE 310)
Access to common spaces & events
Travel opportunities
Employee anniversary gift: breakfast delivery (except for milestone anniversaries)
All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, or disability.
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Postúlate en Kit Empleo: kitempleo.com.ar/empleo/q17lo

📌 Solutions Architect, Salesforce (Buenos Aires)
🏢 Marcus Thomas
📍 Buenos Aires