Postúlate en Kit Empleo: kitempleo.com.ar/empleo/q1313

Our agents are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

Your Responsibilities

- Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
- Calmly attempt to resolve and de-escalate any issues
- Escalate interactions when necessary and appropriate
- Respond to requests for assistance and/or possible processing payments
- Track all call related information for and reporting purposes
- Provide feedback on call issues
- Upsell if required

Requirements for working remotely:





- High Speed Internet required
- Dedicated workspace
- Able to navigate and use a computer
- Cell phone - calling and texting

Benefits of working with us:

- Very Flexible environment/schedule
- Working with little or no supervision
- Work remotely from your home
- Lots of different travel related perks as well as some other perks
- Family environment

Work Schedule

This job has the following work schedule:
- Monday - Friday
- Adaptable
- Office hours
- 10 to 20 hours / week
- 30 to 40 hours / week

Benefits & Perks

This job has the following benefits:
- Medical coverage
- Remote work flexibility
- Paid Time Off (PTO)
- Joining Bonus
- Dental insurance

Postúlate en Kit Empleo: kitempleo.com.ar/empleo/q1313

📌 Customer Service Representative (Florida)
🏢 Novaremed Biopharmaceutical
📍 Florida