Postúlate en Kit Empleo: kitempleo.com.ar/empleo/q12ls

Wyndham Hotels & Resorts is now seeking a Jr. Analyst, GSS Collections to join our team at WHR Argentina in Buenos Aires , Argentina.

The Role
This role will be part of General Shared Services based in Buenos Aires, Argentina.

The GSS Collections Jr Analyst will:
- Support the collections function by performing routine outreach activities and following up on overdue franchisee accounts.
- Assist in tracking payments, documenting customer interactions, and maintaining accurate account records in accordance with established procedures.
- Support basic dispute handling, escalation tracking, and default notice coordination under guidance from senior team members.
- Monitor assigned accounts for aging and payment status, escalating potential risks following defined guidelines.
- Contribute to maintaining accurate, complete, and audit-ready collections documentation.

What you'll do
- Conduct routine collection outreach to franchisees via calls, emails, and system reminders, documenting follow-ups and payment status.




- Track overdue balances and flag accounts requiring follow-up or escalation based on established guidelines.
- Support targeted outreach activities by coordinating follow-ups and escalating unresolved items to senior analysts.
- Assist in identifying accounts showing risk indicators and support initiation and monitoring of escalation actions.
- Support the preparation and submission of requests for monetary default notices to the Compliance Team.
- Assist in reviewing basic customer disputes by gathering billing and contract information and documenting findings.
- Engage customers to clarify dispute details, provide status updates, and log all communications accurately.
- Support execution of approved dispute outcomes by calculating basic adjustments and entering corrections in the system under supervision.
- Assist with documenting approved payment plans and tracking adherence to agreed terms.

You’ll be successful if you have
- Basic understanding of Acco

Postúlate en Kit Empleo: kitempleo.com.ar/empleo/q12ls

📌 Jr. Analyst, GSS Collections (Buenos Aires)
🏢 Wyndham Hotels and Resorts
📍 Buenos Aires