Postúlate en Kit Empleo: kitempleo.com.ar/empleo/q0urr

Hybrid Work: Marcus Thomas offers a hybrid work environment for employees located near our Buenos Aires or Santiago, Chile offices.

Role
The idóneo candidate for the Solutions Architect position will have a deep knowledge of Salesforce Marketing Cloud Engagement, a general knowledge of Data 360 and CRM, and the ability to offer best-in-class consulting to clients. As the project solutions lead, the Solutions Architect is responsible for gathering and translating business requirements for the project team and executing tasks related to configuration, development, and validation. They ensure the quality and integrity of the overall solution throughout the project lifecycle.

Core Responsibilities
- Conduct design, discovery and technical walkthroughs with assigned clients
- Develop and conduct custom training sessions for assigned clients where applicable
- Lead project delivery in close partnership with the Project Manager and Account Manager, ensuring execution aligns with scope, timelines, and client expectations
- Provide solution and strategy direction across the project lifecycle




- Prepare technical and functional documentation
- Estimate complexity and effort for high‑impact tasks and projects
- Identify risks and propose mitigation strategies during design and development phases
- Collaborate with Technical Architects to ensure alignment between technical implementation and business/solution design
- Support troubleshooting of high‑complexity defects and production issues
- Participate in pre‑sales efforts by providing solution feasibility, architecture input, and scoping support when required
- Mentor solutions specialists, provide coaching, and promote continuous improvement within the practice

Skills and Qualifications
- Experience with Marketing Cloud Engagement
- Experience with Salesforce Sales (CRM), Agentforce and/or Service Cloud is a plus
- Experience using LucidChart or a similar tool to create diagrams
- Participation in projects using Project Man

Postúlate en Kit Empleo: kitempleo.com.ar/empleo/q0urr

📌 Solutions Architect, Salesforce (Buenos Aires)
🏢 Marcus Thomas
📍 Buenos Aires