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About the Role

Grade Level (for internal use): 10

The Team: S&P;’s Market Intelligence group offers best‑class technology and incorporates industry best practices to manage risk, comply with regulations, and provide assistance to the financial services industry with meeting their compliance obligations.

Tax Solutions provides a comprehensive tax operations solution which includes technology, consulting, and a robust managed service offering that enables clients to meet their daily compliance needs.

Tax Utility is a solution that provides a mechanism to securely exchange and share tax documentation with counterparties.

This position will provide client support to the Tax Utility community of users.

Responsibilities and Impact: At the heart of S&P; Global, we are an information company.

With expertise across the world’s largest industries, we leverage technology and data science to provide the insights, software, and data to help our customers make better‐informed decisions, driving growth, performance, and efficiency.

- Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities.

- Work closely with Tax Solutions CS Leadership team in spearheading regional support coverage and client relationship management.

Act as an escalation point of contact for the US clients.

- Deliver basic troubleshooting and resolutions with strategic escalation of middle to complex queries to subject matter experts while maintaining ownership of the overall client experience.





- Provide engaging product demonstrations for current and prospective clients to showcase platform capabilities, drive user adoption, and support sales initiatives.

- Lead and mentor a small client‑facing team supporting technology products, fostering collaborative problem‑solving and knowledge sharing to enhance overall service delivery.

- Maintain detailed documentation of client interactions, resolutions, and feedback to support continuous service improvement and build institutional knowledge.

What We’re Looking For

- The adecuado candidate will need to be detail oriented and task driven with a strong work ethic and able to work in a fast‑paced environment along with a team and should also be able to contribute on an individual basis and as part of a team.

- Bachelor's or Master's Degree.

- 2-5 years’ experience.

- Strong analytical and interpersonal skills.

- Experience in Client Outreach Space, Regulatory & Compliance and financial data operations and client support are required.

- Experience working on Jira and Salesforce is a must.

Benefits

- Health & Wellness: Health care coverage designed for the mind and body.

- Flexible Downtime:



Generous time off helps keep you energized for your time on.

- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company‑matched student loan contribution, and financial wellness programs.

- Family Friendly Perks: It’s not just about you.

S&P; Global has perks for your partners and little ones, too, with some best‑in‑class benefits for families.

- Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

Equal Opportunity Employer

S&P; Global is an equal‑opportunity employer and all qualified candidates will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.

Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to and your request will be forwarded to the appropriate person.

US Candidates Only: Knowledge of workplace discrimination rights.

Job ID:

Posted On:

Location: Buenos Aires, Argentina

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Required Skill Profession

Other General

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📌 Client Support Team Lead Software Tax Solutions (Buenos Aires)
🏢 S&P Global
📍 Buenos Aires