Postúlate en Kit Empleo: kitempleo.com.ar/empleo/pzvvc

About the Role
We’re hiring a Customer Success Manager for Maestra.io, an all-in-one marketing platform helping eCommerce brands grow faster with one platform instead of four. This role is hands-on and outcome-focused, managing the full post-sales lifecycle—from onboarding and integrations to marketing campaign setup, analytics, and strategic growth initiatives.

You’ll work directly with VP/C-level stakeholders, ensuring measurable revenue impact and building long-term partnerships. Success is measured by ARR growth, published client success stories, and optimized marketing performance metrics.

Responsibilities
- Manage 16–24 eCommerce customer accounts (lower than industry average to ensure quality)
- Own $300–400k ARR by month 6, growing to $700k+ ARR by year 1 with 5+ published client success stories
- Onboard and integrate 1–2 new customers per month, ensuring smooth technical setup and activation
- Lead client strategy sessions and QBRs with senior stakeholders
- Set up and optimize marketing initiatives including:
- Email and SMS campaigns
- Automated flows




- Website and mobile personalization
- Loyalty programs and product recommendations
- Design and implement integrations using tools like Zapier, APIs, and event-based triggers
- Track and optimize KPIs such as conversion rate, retention, average order value (AOV), and email/SMS performance
- Collaborate with sales, product, and operations to improve workflows and customer outcomes

Qualifications
- 3+ years in a client-facing role at a B2B SaaS or MarTech company
- Strong understanding of eCommerce marketing fundamentals
- Basic HTML/CSS skills and experience with automation/integration tools (Zapier, APIs, event triggers)
- Comfortable interpreting and presenting performance metrics and A/B test results
- Clear, concise communicator with excellent English (C1/C2)
- Thrives in a transparent, feedback-driven, no-politics environment

Preferred Qualifications
- Experience with platforms such as Klaviyo, Ite

Postúlate en Kit Empleo: kitempleo.com.ar/empleo/pzvvc

📌 Customer Success Manager (Quilmes)
🏢 LatamCent
📍 Quilmes