25 may
|
EY
|
Buenos Aires
Postúlate en Kit Empleo: kitempleo.com.ar/empleo/pzf3p
Job Purpose
This role ensures accurate, timely, and digitally enabled O2C delivery that improves client satisfaction, reduces rework, and strengthens process reliability. The position supports the shift toward a future‑ready, analytics‑driven workforce by leveraging automation, resolving exceptions quickly, and maintaining strong control adherence across the O2C value chain.
Role Goals (Outcome Focused)
- Deliver high-quality outcomes
- Achieve error-free and timely processing across supported O2C activities.
- Reduce manual effort and rework by adopting digital tools and standardized practices.
- Strengthen client experience
- Improve responsiveness, clarity, and issue resolution speed, contributing to higher client satisfaction.
- Ensure consistent, predictable service aligned with SLAs and quality benchmarks.
- Enable digital and analytics maturity
- Use automation, AI, and analytics to minimize exceptions and support touchless processing.
- Contribute to pilots and process enhancements that modernize O2C operations.
- Support control and compliance integrity
- Maintain strong adherence to internal controls, audit requirements, and reporting standards.
- Help create a more stable, compliant, and reliable service environment.
- Contribute to continuous improvement
- Identify improvement opportunities that enhance accuracy, efficiency, and customer experience.
- Support knowledge sharing, documentation, and transition activities to build workforce stability.
Key Responsibilities
- Perform accurate and timely processing of:
- Customer Master Data Management
- Sales Order Processing
- Customer Invoicing
- AR Collections
- Cash Application
- Validate remittance data and ensure accurate application of receipts, deductions, and adjustments in ERP systems (e.g., Business Central, SAP, D365).
- Support billing accuracy, revenue recognition compliance, and customer communication for dispute resolution.
- Update trackers and dashboards to report progress, status, and KPIs
Postúlate en Kit Empleo: kitempleo.com.ar/empleo/pzf3p
📌 Accounting Staff (Buenos Aires)
🏢 EY
📍 Buenos Aires