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The Role

The Sr Manager, Human Resources GSS will lead the Human Resources function for Wyndham’s Global Shared Services based in Buenos Aires. This role is responsible for providing end-to-end HR leadership and support to a workforce that delivers services primarily to the United States in different Business Areas. Reporting to the VP, Human Resources LATAMC, this position plays a critical role in ensuring operational excellence, strong employee engagement, and alignment with Wyndham’s global HR strategies, policies, and culture.

What you'll do

- Lead and manage the Human Resources function supporting the Buenos Aires Shared Services organization.
- Execute core HR processes including employee relations, talent management, performance management, compensation, and workforce planning.
- Ensure HR service delivery aligned with company processes and standards.
- Act as a strategic advisor to GSS leadership on people strategy and organizational effectiveness.
- Drive employee engagement, culture, and inclusion initiatives.
- Ensure compliance with local labor laws and company policies.
- Support talent development and succession planning.
- Monitors and controls workplace strategy and operation for the GSS.

You'll be successful if you have

- Proven experience leading HR teams in a shared services organization or multinational environment.
- Strong business partnership and stakeholder management skills.
- Experience supporting U.S. or global operations from Latin America.
- Advanced English communication skills.
- Ability to manage complexity and multiple priorities.
- A strong client-orientation and service culture.

Required Qualifications/Experience

- Bachelor’s degree in Human Resources,



Business Administration, or related field.
- 8–10 years of progressive Human Resources experience.
- Shared services or regional HR experience preferred.

What we expect from you

- Being responsive, respectful and delivering great experiences to our guests, partners and communities.
- Foster an inclusive environment where individuals feel empowered to bring their authentic selves to work and share their diverse perspectives.
- Bring your best every day and strive to exceed expectations in all you do.

What you can expect from us

- Growth opportunities through best-in-class training and career development, leadership training, mentorship opportunities and educational support.
- Competitive salary and benefits.
- Team member benefit programs that focus on nutrition, exercise, lifestyle management, physical and emotional wellness, financial health, and the quality of the environment in which all team members work and live.
- A Culture of Diversity & Inclusion – Our inclusive culture infuses different perspectives that reflect our diverse customers and communities around the world.

Employment Disclaimer

In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the presente employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.

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Postúlate en Kit Empleo: kitempleo.com.ar/empleo/pz9mc

📌 Manager, Human Resources Support (Buenos Aires)
🏢 Wyndham Hotels and Resorts
📍 Buenos Aires