Postúlate en Kit Empleo: kitempleo.com.ar/empleo/pyl6k

Buenos Aires, Argentina | Posted on 04/16/2026

Cydome is the leading maritime cyber security company providing innovative solutions for shipping and port operators to protect the world’s most important supply chain. We empower IT managers to detect threats and act effectively to overcome them, while ensuring continual compliance to the highest standard. Our customers include Top-100 shipowners!

Job Description

About the Role

We are seeking a versatile QA & Technical Support Specialist based in Argentina who bridges the gap between software quality and technical support. In this role, you will ensure the reliability of our products through rigorous testing while serving as the primary technical point of contact for our clients, providing critical time-zone coverage for our general user base.

Key Responsibilities

Design, document, and execute comprehensive test plans and test cases for software releases.

Identify, record, and track software bugs to resolution.

Communicate directly with clients to troubleshoot, diagnose,



and resolve technical issues.

Deploy, configure, and maintain applications on Linux-based systems.

Investigate and resolve network-related connectivity and performance issues.

Act as the liaison between the client and the engineering team to escalate critical bugs.

Requirements

Proven hands-on experience in Software Quality Assurance (manual and/or automated testing).

Demonstrated experience in a client-facing technical support or helpdesk role.

Strong command of Linux operating systems, including command-line utilities and system administration basics.

Solid experience of networking concepts and protocols (e.g., TCP/IP, DNS, VPNs, routing).

Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users.

Strong analytical and problem-solving skills with a customer-first mindset.

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Postúlate en Kit Empleo: kitempleo.com.ar/empleo/pyl6k

📌 QA & Technical Support Specialist (Buenos Aires)
🏢 Cydome
📍 Buenos Aires