Postúlate en Kit Empleo: kitempleo.com.ar/empleo/pyeuo

Job Description
As a Customer Support Representative, you will interact with customers and assist them with their inquiries. You would be representing the company, thus you must possess a vibrant and responsible character, as well as the capacity to work in shifts.

Your Responsibilities
- Effectively communicating with customers in their designated language.
- A high emphasis on quality, with particular attention to detail and accuracy.
- Providing an outstanding client experience and resolving issues on first contact.
- Resolve product and service issues by clarifying customer complaints, determining the origin of issues, identifying and explaining the best course of action, and following up to assure resolution.
- Responding to client inquiries via Webchat, Email, and Phone in a timely and professional way.
- Escalating requests where needed.
- Thoroughly investigating player concerns.
- Promoting a "Safer Gaming" philosophy.
- Staying UpToDate on rules, processes, and licensing needs.
- Contributing to collective effort by achieving necessary results.




- Go above and beyond when engaging customers.
- Taking part in the Onboarding Programs.

What we are looking for
- Fluent Portuguese speaker (native level). English Fluency.
- Proven customer service experience is welcomed but not mandatory since the company provides comprehensive in-house training.
- Strong communication/public relations along with active listening skills required.
- Customer orientation and the ability to adapt and respond to diverse sorts of characters.
- Proficiency working on computers and touch typing are required.
- Ability to perform under pressure.
- Accountability and conscientiousness.
- Demonstrates high levels of trustworthiness, accountability, and conscientiousness in handling sensitive financial and personal data.

What's in it for YOU?
- Excellent work environment
- Attractive salary package
- Monthly incentive Bonus
- Monetary vouchers on Birthdays and other special occasions
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Postúlate en Kit Empleo: kitempleo.com.ar/empleo/pyeuo

📌 Customer Support Representative – Portuguese Speaker Argentina (Buenos Aires)
🏢 SkillOnNet
📍 Buenos Aires