Postúlate en Kit Empleo: kitempleo.com.ar/empleo/py8r7

Key Responsibilities
- End-to-End Program Delivery & SLA Management
- Manage the end-to-end project management workflow.
- Able to complete project management tasks autonomously.
- Able to take responsibility for end to end project deliverables in accordance with SLAs.
- Ensure all projects are delivered on time as per customer SLA.
- Establish deadlines and ensure they are feasible, completing tasks by said deadlines.
- Effectively balance and manage priorities across a variety of task types and customers.
- Responsiveness to internal and external communications within pre-defined SLAs.
- Respond quickly and efficiently to internal and external stakeholders.
- Maintain resources, core teams, and pipeline to support project management work.
- Identify resource requirements for production work.
- Perform self-sourcing in our existing vendor database and enter sourcing requests for new vendors.
- Manage linguist communication for all projects.
- Define and delegate admin work to PCs interns.
- Train supporting resources on key production processes and methodology.




- Responsible for CM, Quality and OTD KPIs.
- Manage quality at project level—including review, verification, QA and LQE.
- Manage quality complaints and feedback received from stakeholders.
- Conduct risk analysis to identify risks, potential issues, and plan and mitigate them.
- Complete ongoing risk assessment and mitigation for all production areas.
- Escalate issues or problems to manager in an effective manner, along with proposed solutions.
- Raise customer support tickets for 100% of production blockers (Jira).
- Process and approve invoicing and payments.
- Provide insight to strategist into revenue forecasts based on production volume.
- Demonstrate a deep understanding of all production workflows and processes related to their accounts.
- Ask pertinent questions to ensure full comprehension of the task in hand; strictly follow Production SOPs and best practices.
- Consistently follow correct proto

Postúlate en Kit Empleo: kitempleo.com.ar/empleo/py8r7

📌 Project Manager (Lanús)
🏢 Lilt Ai
📍 Lanús