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Job Description

The Cloud Systems Engineer will be responsible for providing support to customers for Cloud environments and applications.

Your Focus

- Day-to-day management of the MicroStrategy Cloud infrastructure including scheduled and emergency maintenance activities as well as scheduled on-call coverage.
- Implementation of Customer change requests in compliance with the Change Control regime.
- Incident response including troubleshooting the infrastructure-related issues and collaboration with Technical Support and Technology teams on troubleshooting of platform related issues.
- MicroStrategy Platform administration.
- Maintaining high-quality documentation for all related tasks.

Required Experience And Skills

- 2+ years of experience in a related field with a proven track record of consistently exceeding corporate objectives
- Hands‑on experience with AWS and/or Azure cloud computing services.
- Experience with networking fundamentals like VPNs, DNS, TCP/IP, UDP, etc.
- Practical experience managing, analyzing,



troubleshooting, and providing solutions for technical critical customer issues.
- Must possess an enthusiastic personality and foster a positive work environment.
- Strong written and verbal communication skills.
- Well organized with effective time management skills.
- Ability to work independently.
- Attention to detail.
- Able to support MicroStrategy customers during their working hours.
- Must be available to be on call for after‑hours and weekends on a rotational basis.
- Certifications: AWS Associate Solution Architect and/or Azure Fundamentals.
- Familiarity with infrastructure, virtualization, security and networking.
- Knowledge of Containerization solutions (Kubernetes and Docker).
- Hands‑on experience with Scripting/CI‑CD languages such as Python, Terraform, Ansible, Chef, Puppet, CloudFormation etc.

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Postúlate en Kit Empleo: kitempleo.com.ar/empleo/py7sp

📌 Cloud Support Engineer (Ciudad Evita)
🏢 Strategy
📍 Ciudad Evita