Postúlate en Kit Empleo: kitempleo.com.ar/empleo/py4cj

**Calling all innovators - find your future at Fiserv.**

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

**Job Title**

Level 2 End user Support

**Responsibilities**:

- Provide on-site technical support to end-users, primarily in Windows environments.
- Diagnose and resolve hardware and software issues.
- Manage and troubleshoot basic network issues (router/switch configuration, network connection, etc.).
- Install, configure, and update software and hardware on workstations.
- Support and troubleshoot video conferencing systems, including setup, maintenance, and operation during meetings.
- Document incidents, solutions, and procedures using ticket management tools.
- Coordinate with technical teams and vendors to escalate issues when necessary.

**Requirements**:

- Minimum of 2 years of experience in IT technical support, preferably in on-site support roles.
- Strong knowledge of Windows operating systems (configuration, troubleshooting, basic administration).
- Basic networking skills: device configuration, network connectivity, troubleshooting.
- Desirable experience in setting up and supporting video conferencing systems (Microsoft Teams, Zoom, Webex, etc.).




- Ability to work independently and manage multiple tasks simultaneously.
- Excellent communication skills to interact with users of varying technical expertise.
- IT certifications (CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or equivalent) are a plus.

**Preferred Skills**:

- Real-time problem-solving ability.
- Proactive attitude and customer service-oriented approach.
- Ability to work under pressure and adapt to a fast-paced environment.

Thank you for considering employment with Fiserv. Please:

- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

**What you should know about us**:
Fiserv is a general leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune_®_ magazine's "World's Most Admired Companies" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

**Our commitment to Diversity and Inclusion**:
**Warning about fake job posts**:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.

Postúlate en Kit Empleo: kitempleo.com.ar/empleo/py4cj

📌 Level 2 End User Support (Buenos Aires)
🏢 Fiserv
📍 Buenos Aires