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Agency: Dept of Health and Human Services
Division: Child Development
Job Classification Title: Human Services Program Consultant I (S)
Position Number: ********
Grade: NC14
About the Agency
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, with approximately 17,000 employees.
It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.
Description of Work
The Investigations Consultant will lead investigations of reports alleging child maltreatment and violations of child care requirements in child care facilities.
The consultant works collaboratively with law enforcement and medical personnel, conducts interviews with children and families, reports information to law enforcement, and makes decisions regarding immediate protection plans to ensure children are safe.
Job Responsibilities
Make recommendations to management regarding determinations of child maltreatment.
Monitor child care facilities for compliance with the laws and regulations applicable to their child care arrangements.
Develop thorough case documentation for each investigation.
Collaborate with other Child Development and Early Education staff and partnering agencies as collaboration is critical to successful investigations.
Complete timely investigations to ensure children are in safe and healthy environments.
Recommend administrative actions at the conclusion of investigations and work closely with child care facilities to assist with corrective measures,



including technical assistance and training to prevent serious incidents and improve the quality of care.
Geographic Area
Alexander, Alleghany, Ashe, Avery, Burke, Caldwell, Iredell, Rowan, Surry, Watauga, Wilkes, and Yadkin Counties.
Applicants must reside in North Carolina and within or contiguous to the assigned territories.
Preferred Qualifications
Experience in management of a child care program or related setting involving coordination, evaluation, or administration of a comprehensive program of children services and/or investigating complaints alleging child abuse/neglect/maltreatment.
Working knowledge of child development including physical, intellectual, social, and emotional stages.
Experience interpreting laws and rules as they pertain to child care programs and requirements or child abuse/neglect/maltreatment.
Salary & Benefits
Salary Range: $52,592 – $92,036.
Recruitment Range: $52,592 – $66,192.
This position is 100% federally funded.
Benefits include health insurance options, standard and supplemental retirement plans, the NCFlex program, paid vacation, sick leave, community service leave, and paid parental leave for eligible employees.
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation.
The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Contact
For more information or questions about this posting, please contact Talent Acquisition at .
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📌 Investigations Consultant (Mar del Plata)
🏢 NC Department of Health and Human Services
📍 Mar del Plata