Postúlate en Kit Empleo: kitempleo.com.ar/empleo/py16g

We are seeking a customer-focused and motivated Customer Service Representative (CSR) to join our team.
In this role, you will serve as the primary point of contact for customers, providing support, resolving issues, and delivering exceptional service experiences.The idóneo candidate is an excellent communicator who can handle customer inquiries with professionalism, empathy, and efficiency.
You will assist customers through phone, email, live chat, or other communication channels while ensuring all concerns are resolved promptly and accurately.This role requires strong problem-solving abilities, attention to detail, and the ability to thrive in a fast-paced environment while maintaining a positive attitude and commitment to customer satisfaction.Key ResponsibilitiesRespond to customer inquiries via phone, email, live chat, or other communication channelsProvide accurate information regarding products, services, company policies, and processesResolve customer concerns and complaints in a timely and professional mannerProcess orders, returns, refunds,



or account updates as neededEscalate complex issues to the appropriate departments when necessaryMaintain detailed and accurate records of customer interactions in CRM systemsFollow up with customers to ensure issues are fully resolved and satisfaction is achievedCollaborate with internal teams to improve customer experience and service qualityIdentify customer needs and recommend appropriate products or services when applicableCollect customer feedback and help identify opportunities for process improvementsSkills & Experience RequiredPrevious experience in Customer Service, Call Center, or Client Support roles preferredExcellent verbal and written communication skillsStrong active listening and interpersonal abilitiesCustomer-focused mindset with strong problem-solving skillsAbility to manage multiple tasks and work efficiently under pressureExperience using CRM systems and customer support software is a plusStrong organizational and time-management skillsAbility to remain professional and empathetic in challenging situationsBasic computer proficiency, including Microsoft Office or Google WorkspaceAbility to work independently and collaboratively within a team environmentIf you'd also like to apply to multiple jobs that match your experience, create your account and complete your profile to get discovered by hundreds of employers around the world.

Postúlate en Kit Empleo: kitempleo.com.ar/empleo/py16g

📌 Customer Service Representative Ci (Buenos Aires)
🏢 Simera
📍 Buenos Aires