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Overview
As a KYC Managerwithin theGlobal Corporate Bankingteam, you will be responsible for the day-to-day overall management of KYCRelationshipOfficers.
You will play a key role in ensuring the business is implementing and maintaining a robust AML/KYC program.
Your role will involve managing a team ofaround 5 KYC Relationship Officers, recruiting, performance management, employee development and coaching, training, and staff readiness.
You will also be responsible for maintaining oversight and ultimate responsibility for a regionally aligned KYC portfolio.
Job Responsibilities
Evaluate staff performance and provide feedback via informal discussions, quarterly/ semi annual 3+/3- meetings and annual review process.
Represent staff's performance during semi-annual Talent review discussions.
Coordinate and lead regular team meetings where appropriate.
Provide KYC Relationship Officers with guidance and resources to perform their specified job functions.
Facilitate the collaboration of ideas and follow-up to recommend the best solutions.
Provide support in the process of interviewing and hiring new KYC Relationship Officers.
Manage the team's pipeline to ensure KYC Lifecycle Events are coordinated with offshore partners in a timely manner; manage and adjust the team's broader capacity.




Work with direct manager and regional market leadership to maintain proactive management of client escalations, issues, and other items that require special handling related to KYC Lifecycle Event management.
Work closely with partners in compliance and other AML/KYC functions to ensure consistent processes are being followed.
Required Qualifications
BA/BS or equivalent work experience
Prior experience in preparing and processing KYC forms
Client Service or Data Quality and Controls experience
Strong time management, organizational, planning, and follow-up skills; ability to multi-task effectively
Strong analytical and problem-solving skills
Strong interpersonal skills; ability to partner with internal partners and leverage internal resources
Prior management/supervisory experience; demonstrated leadership ability
Demonstrated commitment to coaching and people-development
Ability to use various PC and internet applications and tools to support the KYC process, including reporting, analyzing, and tracking metrics
Proficient in MS Office applications, especially Excel
Preferred Qualifications
Excellent attention to detail
Strong verbal and written communication skills
Independent, self-motivated, and a team player
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Postúlate en Kit Empleo: kitempleo.com.ar/empleo/pxzqz

📌 Know Your Customer (Kyc) Manager (Buenos Aires)
🏢 JPMorgan Chase
📍 Buenos Aires