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CIB Controls Management
CIB Controls Management develops and implements the First Line of Defence governance and controls working closely across lines of business within J.P. Morgan's Corporate and Investment Bank.
Part of CIB Finance and Business Management (F&BM;), the function Controls Management delivers responsibilities in control design, implementation, evaluation and representation to internal and external parties including cross-jurisdictional regulatory bodies.
This requires applying a business perspective to a range of control and regulatory initiatives and executing priorities and strategy.
The function's objective is to influence business practices, strategies, and standards, to drive change through evaluation of the operational risk and control framework.
In executing this agenda, Controls Management work in close alignment with the line-of-business and at the heart of the wider organization, operating in conjunction with Operations, Legal, and Technology.
There is also alignment with Compliance and Audit (2nd and 3rd Lines of Defense respectively) in ongoing dialogue on regulatory exam preparation, testing and post- exam issue management.
As a Control Management Associate, you will help maintain a disciplined, end-to-end control environment for trading venues and market access.
You will work with Technology, Business Control Managers, Surveillance, Compliance, and Audit to identify issues quickly, elevate with urgency, and support timely remediation.
You will leverage our Controls as a Service (CaaS) platform to onboard venues, track controls consistently, and maintain accurate records to meet regulatory and firmwide standards.
The team utilizes Controls as a Service (CaaS) which is a centralized platform designed to streamline the onboarding and ongoing management of trading venues within the firm.
CaaS enables efficient inventory tracking,



ensures that all venues are subject to consistent controls and governance, and supports regulatory compliance by maintaining up-to-date records and risk logic.
Through its robust framework, CaaS facilitates the integration of new venues, automates control processes, and provides transparency across the venues inventory, helping the firm manage market access and associated risks effectively.
Job Responsibilities
Document business and functional requirements, write simple use cases, and assist with UAT plans for CaaS changes.
Assist with working group meetings by drafting agendas, preparing materials, taking minutes, and tracking action items to closure.
Follow and maintain governance routines for CaaS processes to ensure they align with firmwide standards.
Prepare clear status updates, slides, and reports to share progress with stakeholders and senior management across forums.
Assist in identifying control gaps and risks in the CaaS application and suggest practical improvements to processes.
Escalate issues promptly to the right stakeholders and follow up to drive resolution.
Contribute to ongoing governance and continuous improvement activities for the CaaS application and program.
Assist with onboarding venues into CaaS by checking that required controls and documentation are in place and followed.
Work with large datasets in tools like Excel to perform basic analysis and summarize insights that inform CaaS risk logic.
Required Qualifications, Capabilities, and Skills
Bachelor's degree or equivalent experience; background in controls, operational risk, audit, QA, or compliance within financial services preferred.
Strong analytical and problem-solving skills; proficiency with Excel and familiarity with Alteryx/Tableau for data analysis and reporting is a plus.
Clear written and verbal communication with both technical and business audiences; strong organization and time-management to meet project timelines and adapt to priorities.
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📌 Venues Business Control Management - Associate (Buenos Aires)
🏢 JPMorgan Chase
📍 Buenos Aires