Postúlate en Kit Empleo: kitempleo.com.ar/empleo/pxv1p

If you are passionate about business, data, and entrepreneurship, DiDi invites you to face the great challenges of the Spanish Speaking LatAm (SSL) as an Experience Manager for Argentina.
We develop data analysis, business insights and product initiatives to improve the user's experience while using DiDi's ride hailing services.
Be prepared for a hectic, fast-paced, and challenging environment.
The Safety & Quality team partners closely with local and regional stakeholders to improve how safety is experienced and perceived on the DiDi platform.
As a Safety Experience Manager in Argentina, you will own Safety Experience and Perception initiatives, working closely with local Operations, Legal, External Affairs, Product, and Marketing teams.
You will also contribute to selected regional projects across LatAm (9 countries), collaborating with the SSL Safety Experience Manager to ensure alignment and scalability.
Owning and executing Safety Experience & Perception initiatives for Argentina, aligned with regional strategy.
Translating regional priorities into clear execution plans and measurable outcomes.
Partnering with Marketing and Communications to localize and execute safety narratives.
Working with Product teams to test, localize, and operationalize safety-related product features.
Using data and qualitative insights to identify perception gaps and experience improvement opportunities.
Leading country-level initiatives end-to-end and proactively escalating risks or insights.




Contributing to regional SSL projects by sharing learnings and best practices.
5+ years of experience in Operations, Strategy, Product Operations, or Experience-focused roles.
Strong execution skills and growing ownership of complex initiatives.
Experience collaborating with Marketing, Public relations, or Product teams.
Solid analytical and problem-solving skills.
Clear communication skills in English and Spanish.
Experience in Argentina or strong familiarity with the AR market is a plus.
MBA or Master's degree in Business, Strategy, Marketing, or a related field is a plus.
We are committed to building inclusive and diverse teams.
At DiDi, we believe that our differences are our biggest source of strength.
That's why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.
Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate.
We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.
We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that's how we create better products and services, make better decisions and better serve the communities we're a part of.
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Postúlate en Kit Empleo: kitempleo.com.ar/empleo/pxv1p

📌 User Experience Manager (Buenos Aires)
🏢 Didi
📍 Buenos Aires