24 may
|
Hirebridge
|
San Miguel de Tucumán
24 may
Hirebridge
San Miguel de Tucumán
Postúlate en Kit Empleo: kitempleo.com.ar/empleo/pxgza
The Work You'll Do
At Sovos, we're transforming how companies around the world manage tax compliance—helping half of the Fortune 500 and thousands more stay ahead in a complex, ever‑changing global landscape. As a Data Analyst, you will apply ML and AI tooling to Sovos' integral support operations data—building forecasting models for staffing and utilization, running LLM‑powered classification pipelines, and surfacing insights through clean, readable visualizations.
This role is about applying the right tools to real operational problems and translating outputs into leadership‑ready narratives.
More specifically, you will:
- Build and maintain forecasting models (Prophet or equivalent) for case volume, staffing, and utilization planning
- Design and maintain LLM classification pipelines for CSAT, ticket routing, and escalation flagging
- Develop and maintain text embedding and vector search workflows for semantic case matching and similarity search
- Write Python scripts for data cleaning, transformation, and visualization (pandas, plotly, matplotlib)
- Query Snowflake to answer ad hoc business questions and validate model outputs
- Translate ML model outputs into clear, non‑technical narratives for ops managers and leadership
- Partner with the Analytics Engineer to ensure clean, reliable data inputs for all models
What We Need From You
- 3–5 years in a data analyst, ML analyst, or applied data science role
- Strong Python skills across data cleaning, transformation, and visualization
- Hands‑on experience with Facebook Prophet or equivalent time‑series forecasting library
- Proven experience applying LLMs via API for classification tasks, including prompt engineering, output validation, and cost management
- Familiarity with text embeddings and vector databases (Pinecone, pgvector, Snowflake Cortex, or similar)
- Solid SQL for analysis and validation (Snowflake preferred)
- Ability to communicate model outputs clearly to non‑technical stakeholders
- Due to client
Postúlate en Kit Empleo: kitempleo.com.ar/empleo/pxgza
📌 Data Analyst (San Miguel de Tucumán)
🏢 Hirebridge
📍 San Miguel de Tucumán