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Product Owner, Operations (AI-First)

The Role

Belong is building the Residential Operating System: a fully integrated, AI-powered platform that manages homes, coordinates thousands of real-world service moments, and creates authentic belonging experiences for homeowners and residents. The member journey is the product. But the Residential OS only delivers on that promise if the operational machinery running beneath it is intelligent, instrumented, and self-improving.

Most companies say they are AI-first. At Belong, it means something specific: by the end of

2025, the majority of communications across sales, leasing, homecare, and concierge functions are AI-generated. Human Advisors and Concierges handle trust‑critical moments. AI agents handle everything else: triage, scheduling, status updates, escalation routing, vendor coordination, documentation. The operations product surface is where that architecture lives or dies.

As Product Owner, Operations, your job is to design, deploy, and relentlessly improve the





AI-powered system that runs the homeowner and resident journey from inspection through occupancy. You are not writing requirements for a future that engineers will build someday. You are shipping agent‑driven workflows today, measuring their quality and deflection rates next week, and iterating the week after.

This role is for someone who understands that the frontier of operations is not better dashboards. It is autonomous systems that perform with the judgment of your best operator, at infinite scale, at the moment the member needs it.

What You’ll Own

AI agent architecture across the operational journey.

Every operational phase, from home preparation, move‑in orchestration, homecare and maintenance, to Pro coordination and vendor scheduling, has a human workflow today and an

AI‑assisted target state. You will define that target state phase by

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📌 AI Product Owner - Operations (Argentina)
🏢 Cacheflow
📍 Argentina