Postúlate en Kit Empleo: kitempleo.com.ar/empleo/pcv32

About us
Influx delivers ondemand, 24 7 customer support for brands and companies worldwide. Our global team of agents and managers works across time zones to provide seamless, highquality support every day of the year, including holidays.
Location Americas Region
Work Mode Remote BYOD Bring Your Own Device
Department Operations Delivery
Reports to Team Leader
Imagine working in a fastpaced digital support environment where your ability to think critically, solve problems independently, and deliver excellent customer experiences truly matters.
Were looking for a Bilingual Customer Support Specialist English Spanish who can confidently manage highvolume customer interactions while maintaining accuracy, efficiency, and strong attention to detail.
In this role, youll operate with a high level of ownership, handling customer cases across multiple support channels while contributing to a performancedriven support environment.
What youll do
Youll work across two core areas
Support customers
Handle customer interactions across chat, email, escalations, and backoffice workflows
Investigate issues thoroughly before escalating
Provide professional, empathetic, and accurate support in a fastpaced environment
Manage large daily case volumes while balancing productivity and quality expectations
Drive operational excellence
Maintain strong documentation and case management practices
Navigate multiple systems simultaneously while multitasking effectively
Apply critical thinking and sound judgment during customer interactions
Contribute to a culture of accountability, urgency, and continuous improvement
What makes this role unique
This is not a traditional scripted support role.
We are looking for individuals who can think independently, adapt quickly, and operate with minimal supervision in a highperformance environment.
Youll combine
Customer support expertise
Strong written communication
Analytical thinking and problemsolving
Adaptability in fastchanging environments




Ownership and accountability
What were looking for
Were looking for candidates who can perform across four key areas
Customer Service
2 or more years of BPO or customer service experience preferred
Experience in fintech, digital payments, billing, retention, collections, or financial services environments is a strong advantage
Communication Skills
Mandatory Advanced English and Spanish proficiency B2 preferred
Strong written communication with excellent grammar, clarity, and professionalism
Operational Performance
Comfortable working under KPI expectations including productivity and responsetime metrics
Ability to multitask across multiple systems and manage high daily workloads
Strong investigative mindset with the ability to gather all relevant information before escalating
Adaptability Ownership
Comfortable working independently with minimal handholding
Open to direct feedback and continuous improvement
Strong urgency, accountability, and schedule reliability
Flexible and willing to work evening, latenight, and weekend shifts based on operational needs
Technical Requirements BYOD
Reliable and stable internet connection
Computer with a minimum Intel Core i5 processor or equivalent
Noisecanceling headset
A fully functional Windows laptop or desktop computer Mac iOS devices are not supported
Why join us
100 remote opportunity
Work within a general support environment
Gain exposure to fastpaced digital operations
Performancebased growth opportunities
Be part of a highaccountability and highperformance culture
If youre someone who thrives in fastmoving environments, enjoys ownership, and can confidently balance quality with productivity, wed love to hear from you.
Bolsa de trabajo Argentina ofrecemos puesto de Customer Service Agent English para el sector de CallCenter Telemercadeo en la empresa INFLUX INC. de 25 de Mayo. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Jornada completa.

Postúlate en Kit Empleo: kitempleo.com.ar/empleo/pcv32

📌 Customer Service Agent English (Veinticinco de Mayo)
🏢 Influx.
📍 Veinticinco de Mayo