Postúlate en Kit Empleo: kitempleo.com.ar/empleo/ou7lu

Job purpose
This role leads the delivery of high-quality, accurate, and digitally enabled O2C services while guiding junior team members and ensuring strong compliance, client satisfaction, and operational stability. The position acts as a key driver of exception reduction, automation adoption, and continuous improvement, helping shape a future-ready, analytics-led delivery model across the O2C lifecycle.
Role Goals (Outcome Focused)

Drive Quality, Accuracy & Timeliness

Ensure first-time-right processing and proactive issue prevention across O2C workstream.
Strengthen stability by reducing errors, delays, and rework through coaching and oversight.

Elevate Client Experience

Act as a primary contact for issue resolution, ensuring clear communication, faster turnaround, and improved client confidence.
Monitor delivery performance and address risks early to maintain service continuity.

Accelerate Digital & Automation Adoption

Champion use of OCR, automated matching, dashboards, and AI tools to minimize manual work.
Lead pilots, support digital onboarding,



and contribute insights that advance touchless processing.

Strengthen Controls, Governance & Compliance

Ensure adherence to SOX, audit, and internal control requirements across transactions.
Support documentation, transition workstreams, and standardization across multi-country environments.

Build Capability & Drive Continuous Improvement

Mentor and upskill analysts to create a more capable, future-ready workforce.
Identify process gaps, propose improvements, and support initiatives that enhance efficiency, accuracy, and customer experience.
Promote knowledge sharing and embed best practices across service lines.

Key Responsibilities

Process Delivery & Governance
Oversee day-to-day delivery of O2C activities, including:

Customer Master Data Management
Sales Order Entry & Fulfilment
Billing & Invoicing
AR Collections & Dispute Resolution
Cash Application and Reconciliations
AR Month-end & Re

Postúlate en Kit Empleo: kitempleo.com.ar/empleo/ou7lu

📌 Order to Cash (Buenos Aires)
🏢 Importante empresa
📍 Buenos Aires