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Overview
Trinetix is looking for a skilled Full Stack Tech Lead.
Join our team at Trinetix and collaborate on a project with a global telecommunications leader operating one of the world's most reliable Internet backbones across more than 100 countries.
The company delivers high-performance connectivity solutions and works with enterprise customers worldwide.
Responsibilities
Operational & Technical responsibilities
Own P1/P2 critical incident response—acknowledge within 30 min, drive to resolution, and conduct post-mortems
Perform code-level investigation and fixes for highest-complexity issues
Conduct root cause analysis (RCA) for complex and recurring incidents
Support AI-driven and automated workflows through production debugging and log analysis
Mandatory On-Call Rotation: Cover P1/P2 incidents outside business hours (nights and weekends) in rotation with the counterpart Tech Lead in Ukraine
Strategic & Leadership responsibilities
Lead daily operations: ticket triage, assignment to L1/L2, and escalation management
Participate in the Change Advisory Board (CAB), release planning, and post-deployment validation
Coordinate knowledge transfer from incumbent vendors and own the team's Knowledge Base (KB) quality
Mentor Java + DevOps engineers and L1 support engineers to drive technical excellence
Manage weekend release activities and coordination (several times per year)
About You
5+ years of experience in application support or software engineering with heavy support responsibility
Prior experience as a Tech Lead or Senior Engineer in managed services is highly preferred
Ability to work independently and make critical decisions under pressure during production outages




Strong communication skills to simplify technical concepts for clients and stakeholders
Structured, detail-oriented, and well-organized approach to incident management
Fluent English is required for all tickets, escalations, and global communication
Core Competencies & Technical Skills
Java Expert: Proficient in SpringBoot, JBoss/WildFly, and Java 6-17 (production debugging and hotfix deployment)
Database Mastery: Oracle 11g and MS SQL Server (query writing, execution plan analysis, and stored procedures)
Cloud & DevOps: Hands-on with AWS (Lambda, RDS, S3, CloudWatch) and CI/CD tools (GitLab, Docker, Kubernetes)
Observability: Experience with Datadog for dashboards, alert configuration, and log correlation
ITSM Knowledge: Proficient in ServiceNow for incident, problem, and change management workflows
What We Offer
Opportunity to work on a global telecom project with real business impact
International environment and cross-functional collaboration
Continuous learning and career growth opportunities
Professional training and language classes
Medical insurance and mental health support
Versátil working hours
Benefits program covering sports, hobbies, and well-being
Inclusive and supportive company culture
About Us
Established in ****, Trinetix is a dynamic tech service provider supporting enterprise clients around the world.
Headquartered in Nashville, Tennessee, we have a global team of over 1,000 professionals and delivery centers across Europe, the United States, and Argentina.
We partner with leading global brands, delivering innovative digital solutions across Fintech, Professional Services, Logistics, Healthcare, and Agriculture.
Our operations are driven by a strong business vision, a people-first culture, and a commitment to responsible growth.
#J-*****-Ljbffr

Postúlate en Kit Empleo: kitempleo.com.ar/empleo/ojh2f

📌 Full Stack Tech LeadSupport) (Río Cuarto)
🏢 Trinetix
📍 Río Cuarto