Postúlate en Kit Empleo: kitempleo.com.ar/empleo/ofeur

Overview
Trinetix is looking for a skilled Full Stack Tech Lead.
Join our team at Trinetix and collaborate on a project with a general telecommunications leader operating one of the world's most reliable Internet backbones across more than 100 countries. The company delivers high-performance connectivity solutions and works with enterprise customers worldwide.
Responsibilities
Operational & Technical responsibilities

Own P1/P2 critical incident response—acknowledge within 30 min, drive to resolution, and conduct post-mortems
Perform code-level investigation and fixes for highest-complexity issues
Conduct root cause analysis (RCA) for complex and recurring incidents
Support AI-driven and automated workflows through production debugging and log analysis
Mandatory On-Call Rotation: Cover P1/P2 incidents outside business hours (nights and weekends) in rotation with the counterpart Tech Lead in Ukraine

Strategic & Leadership responsibilities

Lead daily operations: ticket triage, assignment to L1/L2, and escalation management
Participate in the Change Advisory Board (CAB),



release planning, and post-deployment validation
Coordinate knowledge transfer from incumbent vendors and own the team's Knowledge Base (KB) quality
Mentor Java + DevOps engineers and L1 support engineers to drive technical excellence
Manage weekend release activities and coordination (several times per year)

About You

5+ years of experience in application support or software engineering with heavy support responsibility
Prior experience as a Tech Lead or Senior Engineer in managed services is highly preferred
Ability to work independently and make critical decisions under pressure during production outages
Strong communication skills to simplify technical concepts for clients and stakeholders
Structured, detail-oriented, and well-organized approach to incident management
Fluent English is required for all tickets, escalations, and global communication

Core Competencies & Technical Skills

Java

Postúlate en Kit Empleo: kitempleo.com.ar/empleo/ofeur

📌 Full Stack Tech Lead (Río Cuarto)
🏢 Trinetix
📍 Río Cuarto