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OverviewLanguage Access Administrator (Operation Team Lead)Department: Language AccessReports to: Language Access SupervisorLocation: Remote / HybridRole SummaryThe Language Access Administrator (LAA) is responsible for ensuring interpreter roster stability, language coverage continuity, and operational performance control across assigned client accounts.This role focuses on maintaining healthy interpreter activity, preventing silent production loss, ensuring quality and compliance standards, and minimizing operational risks such as hub dependency and unmanaged attrition.The LAA owns the health of the assigned interpreter portfolio and ensures coverage is stable, proactive,



and disciplined.Key ResponsibilitiesMonitor interpreter activity.Ensure required language coverage remains stable and sufficient.Track QA trends, missed intakes, CAPA closures, and complaint indicators.Detect production decline early and initiate corrective actions.Process attrition properly and maintain roster stability.Escalate structural risks before SLA impact.Adecuado Candidate ProfileStrong analytical and data-tracking skillsDetail-oriented and structuredProactive and disciplined in follow-upComfortable working with performance metricsStrong communicator across cross-functional teams
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Postúlate en Kit Empleo: kitempleo.com.ar/empleo/nsr1e

📌 Operation Team Lead (San Luis)
🏢 One World Global Services
📍 San Luis