Postúlate en Kit Empleo: kitempleo.com.ar/empleo/nn02j

We are looking for a dedicated Salesforce Support Engineer to join our infrastructure team and deliver outstanding support by addressing technical issues, maintaining system stability, and ensuring seamless user interactions.ResponsibilitiesProvide Salesforce support and troubleshooting for end-usersRespond to Jira tickets and document resolutions in a timely mannerAddress user queries through Slack or phone callsExecute tasks by following detailed runbooks and customer instructionsCreate and update documentation to ensure processes are well-documentedCollaborate with cross-functional teams to maintain system reliabilityWork within an Agile framework to manage workloads and prioritiesQualifications2+ years of experience working with SalesforceSkills in Salesforce troubleshooting and issue resolutionExperience using help desk ticketing systems such as Jira Service DeskProficiency in Atlassian Jira and cloud operations environmentsFamiliarity with Microsoft Windows systemsCapability to work independently and handle responsibilities efficientlyCompetency in creating and maintaining technical documentationUnderstanding of Agile methodologiesStrong English communication skills (B1+ level or higher)Nice to haveFamiliarity with Atlassian ConfluenceBackground in Linux systems and navigationStrong communication skills for technical and non-technical audiencesWe offerInternational projects with top brandsWork with integral teams of highly skilled, diverse peersEmployee financial programsPaid time off and sick leaveUpskilling, reskilling and certification coursesUnlimited access to the LinkedIn Learning library and 22,000+ coursesGlobal career opportunitiesVolunteer and community involvement opportunitiesEPAM Employee GroupsAward-winning culture recognized by Glassdoor, Newsweek and LinkedIn

Postúlate en Kit Empleo: kitempleo.com.ar/empleo/nn02j

📌 Salesforce Support Engineer (Godoy Cruz)
🏢 EPAM Systems
📍 Godoy Cruz