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We are seeking a dedicated Application Support Engineer to manage production support tasks, assist with minor development projects, and enhance ETL processes. This role combines troubleshooting expertise with responsibilities for optimizing and maintaining data pipelines to ensure seamless system functionality.
Responsibilities

Monitor IICS ETL workflows and SAP integrations to ensure timely execution and resolve any operational issues
Investigate and resolve production issues, including root‑cause analysis and implementing preventive measures
Maintain and support existing ETL workflows and data transformation logic using IICS CDI
Ensure stability and reliability of data pipelines, including job scheduling, dependency management, and data validation
Utilize SQL for troubleshooting data challenges, validating data loads, and addressing business queries
Provide support during deployment activities, including validation and post‑release monitoring
Implement minor enhancements and bug fixes for ETL pipelines and CAI workflows




Optimize existing data integration processes to improve performance and scalability
Automate support processes and monitoring to enhance operational efficiency
Support unit testing and validation for both new and existing workflows

Requirements

3+ years of hands‑on experience with IICS in a support or maintenance environment
Strong knowledge of ETL processes, data pipelines, and data transformation
Proficiency in SQL for data analysis, troubleshooting, and support
Familiarity with incident management, job monitoring, and production support tools
Understanding of release and deployment processes across development, QA, and production environments
Background in unit testing and validation of data workflows
Capability to address performance bottlenecks in data integration processes
English proficiency at B2 level or higher

Nice to have

Knowledge of Informatica MDM, Mulesoft, and Core Java
Flexibility to work in a 24/7 support model or parti

Postúlate en Kit Empleo: kitempleo.com.ar/empleo/nlm6w

📌 Application Support Engineer (Garin)
🏢 EPAM Systems
📍 Garin