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About Tort Experts
At Tort Experts, we are redefining the landscape of performance marketing in the legal sector.
Our mission is to democratize access to information for individuals who have been injured, connecting them with law firms that can truly advocate for their rights and achieve successful outcomes.
As an innovative, vertically integrated legal case acquisition marketing company, we leverage cutting-edge technology, data-driven insights, and a commitment to transparency to disrupt the status quo.
Joining Tort Experts means becoming part of a dynamic team that is passionate about making a meaningful impact.
We foster a collaborative environment where creativity thrives, and every team member plays a vital role in connecting qualified claimants with the representation they deserve.
If you're looking for a workplace where your contributions can truly make a difference, and where innovation meets purpose, Tort Experts is the perfect place for you.
About The Role
The Scrum Master owns the delivery engine.
You are responsible for the health, velocity, and predictability of sprint execution across one or more engineering teams.
You protect the team from process debt, facilitate every Agile ceremony with rigor, and ensure that commitments made in sprint planning are visible, tracked, and accounted for at sprint close.
This is not a coordinator role and not a project manager role.
You are the system owner for how work moves — and you are accountable for the artifacts that prove it.
What You'll Do
Sprint Ceremonies
Sprint Planning: confirm ticket readiness before the meeting; facilitate capacity planning; ensure the team commits to a realistic sprint goal
Daily Standup: surface blockers same-day; update ticket status in real time
Sprint Review: demo completed work against acceptance criteria; invite relevant stakeholders; document what shipped
Retrospective: prepare a structured agenda; schedule and facilitate, synthesizing themes and publishing action items with owners/due dates in a timely fashion
Backlog Refinement: co-facilitate with Product Team to ensure tickets entering the next sprint are groomed, estimated, and acceptance-criteria-complete
Sprint Reporting
Publish a Sprint Midweek Executive Report with progress by ticket, blockers, confidence call per assignee (On Track / At Risk / Off Track)
Publish a Sprint Executive Report at sprint close: committed vs. delivered,



carryover with root cause, and a plain-language summary for non-technical stakeholders
Publish Sprint Release Notes for every release — written for business audiences
Maintain a sprint velocity tracker; surface trends in monthly review
Backlog & Ticket Health
Enforce ticket readiness gates: no ticket enters a sprint without a user story, acceptance criteria, estimate, and assigned owner
Flag and escalate stale, blocked, or criteria-incomplete tickets before sprint planning
Track carryover rigorously: every rolled ticket gets a documented reason and a clean close date
Work with Product Team to maintain a healthy sprint backlog — groomed in advance of sprint
Blocker & Risk Management
Own the blockers log: every blocker is documented with owner, date identified, and resolution path
Escalate unresolved blockers within 24 hours of identification
Surface scope creep and mid-sprint additions; working with Product team to formally assess impact before accepting
Run a weekly dependency check across squads; flag cross-team risks proactively
Team Health & Accountability
Track individual assignee commitments across sprints; surface patterns (e.g., repeated carryover, underestimation, scope avoidance) in retros and 1:1s
Conduct brief end-of-sprint check-ins with each team member: what did you commit to, what did you ship, what got in the way
Partner with Product team on team health signals: velocity, WIP limits, cycle time, and sprint predictability
Process Improvement
Own and keep current the sprint process documentation: playbooks, ceremony agendas, reporting templates, and escalation protocols
Conduct a quarterly process audit: what is slowing the team down, what ceremonies are rote vs. valuable
Benchmark sprint health metrics quarter-over-quarter; present findings with recommendations
Identify and eliminate recurring process friction before it becomes a sprint risk
Qualifications
2+ years as a Scrum Master or Agile Delivery Lead, running sprint ceremonies end-to-end
Hold a CSM, PSM I/II,



or equivalent certification and can speak to the principles behind the role
Experience with ClickUp, Jira, Linear, or equivalent project management tooling
Strong written communication; able to write sprint reports and executive summaries without a template
Data-driven approach to team health: comfortable tracking velocity, WIP, and cycle time
Nice to Have
Familiarity with Kanban, SAFe, or hybrid Agile frameworks
Experience coaching junior team members on Agile practices
Background in technical project management, legal tech, lead generation, or performance marketing is a plus
Excellent communication, documentation, and stakeholder management skills
Familiarity with ClickUp, Omni, Retool, Salesforce, or similar internal tooling platforms
Benefits
Uncapped quarterly profit-sharing bonuses based on company performance
100% company-paid monthly premiums for Fortune 500-level quality insurance plans for you and all dependents (US-based employees):
medical (Aetna)
dental (Guardian)
vision (Guardian)
100% company match on any employee contributions to HSA or FSA flex-benefit plans (US-based employees):
$500 free FSA company contribution, even if $0 employee contribution
401(k) plan with full company match of up to 6% of salary and no vesting period required (US-based employees)
Unlimited paid time off with planned role/responsibilities coverage
Work-from-home equipment budget (at company's discretion)
Forever remote work environment
Why Join Us?
At Tort Experts, we believe in empowering our team members with growth opportunities, a versátil work environment, and the chance to make a tangible impact.
If you thrive in fast-paced environments and are driven, client-focused, and eager to contribute to our mission of connecting clients with top-tier legal representation, are you ready to lead the next wave of growth in legal marketing?
AA/EEO Statement
Tort Experts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment.
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Postúlate en Kit Empleo: kitempleo.com.ar/empleo/nhobz

📌 Scrum Master (San Luis)
🏢 Tort Experts
📍 San Luis