Operations Specialist (San Luis)

Operations Specialist (San Luis)

18 abr
|
adly
|
San Luis

18 abr

adly

San Luis

Adly is a technology, data, and performance-driven portfolio of SaaS subscription and content companies.
Our founders have built, acquired, scaled, and successfully exited multiple SaaS, eCommerce, and marketing businesses, many of which are now part of Adly's growing portfolio.
Today, Adly includes social media growth SaaS platforms, AI-driven education technology companies, an email marketing platform for local businesses, technology-enabled translation services, and more.
We continue to expand through new acquisitions and by building innovative products from the ground up.We are looking for an Operations Specialist to join our team and support the execution of core operational workflows across the business.
In this role, you will focus on ensuring efficiency, accuracy, and consistency in day-to-day operations while contributing to process improvement and scalable system development.Reporting to the Operations Manager, you will take a structured and detail-oriented approach to managing operational tasks, identifying gaps, and improving workflows.
This role is idóneo for someone who is highly organized, dependable, and comfortable working with data, research, and cross-functional teams in a fast-paced,



high-growth environment.Responsibilities:Support the execution of daily operational processes with accuracy and attention to detailManage and prioritize assigned tasks to ensure consistent and timely deliveryConduct research and validate information to maintain high standards of data qualityIdentify opportunities to enhance processes and support continuous improvement effortsDevelop and document clear, user-friendly standard operating procedures (SOPs)Collaborate with cross-functional teams to ensure alignment and effective executionAssist in testing and implementing process improvements, tools, or system updatesReport and follow through on operational issues as neededMaintain organized and accurate internal records and databasesSkills & Qualifications:2–3 years of experience in operations or a similar roleStrong organizational skills and a high level of attention to detailClear and professional communication skillsAbility to manage multiple responsibilities in a structured and reliable mannerExperience supporting or improving operational processesComfortable working with data, research, and administrative toolsProficiency in G-Suite and Excel/Google SheetsFamiliarity with helpdesk or ticketing systems is an advantageDemonstrates accountability, consistency, and a collaborative mindsetPreferred:Experience with subscription-based or SaaS productsFamiliarity with payment platforms (Stripe, Recurly, Chargebee, or similar) for processing refunds and managing subscriptionsExperience with project management tools (Asana, Jira, etc.)Background in QA or product testing — ability to clearly describe bugs and reproduce issuesExperience working in a fast-paced, early-stage environment where things change quickly and ambiguity is normal
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📌 Operations Specialist (San Luis)
🏢 adly
📍 San Luis

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