17 abr
|
Havenly
|
Moreno
Postúlate en Kit Empleo: kitempleo.com.ar/empleo/ng0nw
This is a remote position located in Latin America.
It will be a long-term contract.
Resumes must be submitted in English.
Any resumes submitted in other languages will not be considered.
Role Overview
We are seeking a highly reliable and proactive HubSpot Operations Manager based in LATAM to own the day-to-day health, performance, and optimization of our HubSpot ecosystem.
This role is critical to ensuring our CRM runs seamlessly across sales and marketing—supporting a fast-moving U.S.-based team through both real-time collaboration and strong async execution.
This is not just a support role—you will act as the system owner, responsible for maintaining quality, solving issues quickly, and continuously improving how HubSpot drives the business.
Key Responsibilities
HubSpot Ownership & System Health
Own the ongoing management, QA, and optimization of HubSpot across pipelines, workflows, and data
Conduct proactive audits to ensure workflows, sequences, and automations are functioning correctly
Maintain high standards for data cleanliness, structure, and consistency
Identify issues before they impact the business and resolve them quickly
Inbound Support & Team Enablement
Act as the first line of support for HubSpot-related requests from U.S.-based teams
Respond quickly and clearly to inbound questions (same-day turnaround expected during overlap hours)
Troubleshoot issues across workflows, sequences, deal stages, and integrations
Document solutions and help educate teams to prevent repeat issues
Workflow & Automation Execution
QA, optimize, and maintain all existing workflows and sequences
Build and launch new workflows and automation to support evolving initiatives
Ensure automation logic is scalable, efficient, and aligned to business goals
Analytics & Performance Monitoring
Monitor performance of sequences,
workflows, and sales activities
Identify gaps or inefficiencies and proactively recommend improvements
Cross-Functional Execution (Async + Real-Time)
Translate business requirements into HubSpot builds with minimal oversight
Work effectively across async communication (Slack, docs) and live collaboration
Provide clear updates on progress, blockers, and completed work
Integrations & System Reliability
Maintain and QA integrations with tools like Dialpad, Magento, and other systems
Troubleshoot sync issues and ensure data flows correctly across platforms
Stay current on HubSpot updates and recommend improvements
Qualifications
3–6+ years of hands-on HubSpot experience (Sales Hub required)
Proven experience working remotely with U.S.-based teams
Strong English communication skills (written and verbal)
Demonstrated ability to work independently and proactively in an async environment
Deep understanding of workflows, automation logic, CRM data structure, and reporting
Strong troubleshooting and problem-solving skills
High attention to detail and commitment to data accuracy
Experience supporting sales teams and pipeline management preferred
Success Metrics
Fast, reliable response times to inbound requests
Reduction in workflow errors and system issues
Improved data cleanliness and CRM accuracy
Increased efficiency and performance of automation and sequences
Strong adoption and satisfaction from internal teams
What We're Looking For
Highly responsive and dependable during U.S. working hours overlap
Self-starter who does not require step-by-step direction
Clear communicator who keeps stakeholders informed without being asked
Process-minded operator who can both fix and improve systems
Comfortable working in a fast-paced, evolving environment with shifting priorities
#J-*****-Ljbffr
Postúlate en Kit Empleo: kitempleo.com.ar/empleo/ng0nw
📌 Hubspot Operations Manager (Latam - Remote) (Moreno)
🏢 Havenly
📍 Moreno