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BAO Tech Operations Engineer – Senior Level
About the Role
We’re seeking a Senior Operations Engineer to join our BAO TAX TechOps Team in Bucharest. In this role, you’ll work alongside other engineers to deliver and support IT services hosted on Microsoft Azure IaaS, PaaS, and Kubernetes. You’ll be responsible for managing application releases, resolving complex incidents, and ensuring the reliability of our technology portfolio.
Key Responsibilities
Deliver and support IT services in Azure IaaS, PaaS and Kubernetes environments
Manage application releases and pipelines using Azure DevOps
Troubleshoot and resolve third-level incidents
Collaborate with technical and non-technical teams to overcome challenges and deliver quality service
Understand and manage the architecture of all applications in the portfolio
What We’re Looking For
Hands‑on experience with Microsoft products (SQL Server, IIS, Windows Services) deployed on-premises or in Azure as IaaS.
Docker, Helm and Kubectl experience is a plus for managing, deploying and troubleshooting AKS environments.
Proficiency in Azure DevOps tools
Experience in technical implementation and operation of mission‑critical IT services
Advanced troubleshooting skills that cover both hosting and functional aspects of an application
Solid understanding of networking concepts (TCP/IP, SSL, load balancers, OpenSSL)
Ability to write T‑SQL queries and PowerShell scripts
Familiarity with Continuous Integration/Continuous Deployment tools and practices to enhance the release management process
Familiarity with ITIL‑based frameworks
Excellent communication, teamwork, and organizational skills
Skills in project management frameworks, such as Agile or Scrum
Ability to synthesize complex technical issues or requirements in plain language for non‑technical stakeholders
Quality‑focused and calm under pressure
Additional Information
Opportunity for remote work
Occasional travel may be required
Office‑based work: a
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