Seasonal Client Service Specialist (Godoy Cruz)

Seasonal Client Service Specialist (Godoy Cruz)

05 abr
|
RemotelyHR
|
Godoy Cruz

05 abr

RemotelyHR

Godoy Cruz

RemotelyHR is hiring on behalf of French Florist.

Our Vision
At French Florist, we create moments of joy and connection through the art of floral design.
Our boutique, high-touch approach ensures that every arrangement is as exceptional as the moments it celebrates.
As we expand, we remain committed to delivering a seamless, elevated client experience that reflects the highest standards of luxury and craftsmanship.
The Role
This is a temporary, seasonal position as a Contractor, supporting our team during the Mother's Day holiday period (approximately 3 weeks) — one of our busiest and most exciting times of the year.
As a Client Service Specialist, you will be the first point of contact for our clients, delivering a high-touch, white-glove experience.
This role will primarily focus on handling inbound calls, taking and processing orders, coordinating deliveries, and ensuring a smooth customer experience during peak volume.
In this fast-paced environment, you will manage a high volume of inquiries with efficiency and professionalism, ensuring accuracy and attention to detail at all times.
Schedule
Temporary role, approximately 3 weeks
Working (up to 40 hours/week): April 27th to May 10th
Optional to extend through May 11th to May 13th
Schedule (3 slots available)
Training: April 20th to April 24th
Monday - Friday, 8:00 AM - 4:00 PM PST
Work schedules: April 27th to May 10th
8:00 AM - 5:00 PM PST
9:00 AM - 6:00 PM PST
10:00 AM - 7:00 PM PST
Fully remote position
Key Responsibilities




Serve as the primary point of contact for client inquiries via phone and email, maintaining a professional and friendly tone
Handle a high volume of inbound calls and orders during peak holiday demand
Accurately take and process customer orders
Coordinate and schedule deliveries with attention to timing and logistics
Assist customers with product selection and order customization
Resolve issues quickly and professionally, ensuring a positive client experience
Collaborate with internal teams via Slack to ensure smooth operations
Maintain organization and accuracy in a fast-paced, high-volume environment
Key Skills And Experience Required
Experience in client service, call centers, retail, hospitality, or similar fast-paced environments
Strong verbal and written communication skills in the English language (C2 or above)
Ability to multitask and stay organized under pressure
Strong attention to detail and accuracy
Comfortable handling high call volume and time-sensitive requests
Experience with CRM systems, POS systems, or similar tools is a plus
Ability to work independently in a remote environment
Compensation And Job Requirements
$8 – $10 USD per hour
Fully remote role
Stable, high-speed internet connection required
Dedicated, quiet workspace free from distractions
Professional-quality headset for phone communication
Working laptop capable of running required systems
#J-*****-Ljbffr

📌 Seasonal Client Service Specialist (Godoy Cruz)
🏢 RemotelyHR
📍 Godoy Cruz

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