Postúlate en Kit Empleo: kitempleo.com.ar/empleo/moqid

Role Overview
Seeking a Technical Support Analyst to manage laptop deployments and support end users.
Responsibilities include coordinating hardware logistics, imaging, provisioning, troubleshooting, and assisting users.
Key Responsibilities
Logistics & Deployment
Oversee laptop preparation, shipping, and delivery for employees.
Coordinate large deployment projects for PC and Mac systems.
Track shipments and maintain inventory records.
Collaborate with stakeholders and vendors on logistics issues.
Communicate delivery details and resolve deployment challenges.
Technical Support & End-User Services
Provide hardware and software support for workstations and mobile devices.
Support Windows 10, macOS, Office 365, iOS, Android, and security tools.
Assist with device imaging and configuration.
Troubleshoot printers, networking, and LAN connectivity.
Support communications solutions and meeting technology.
Diagnose and resolve technical issues promptly.




Explain concepts clearly to users and escalates as needed.
Basic Qualifications
Strong customer service in a technical environment.
At least 6 months' relevant experience or bachelor's degree.
Organizational skills; ability to handle multiple tasks.
Preferred Qualifications
1–2 years in logistics or IT support roles.
2–4 years supporting 300+ users preferred.
Experience deploying PC/Mac devices, troubleshooting networks, and supporting peripherals.
Calm under pressure, strong problem-solving, and process improvement skills.
Ability to read technical documentation and adapt quickly.
Success in This Role Looks Like
Devices delivered on time and fully configured.
Smooth onboarding and support for users.
Accurate inventory tracking.
Quick resolution of technical issues with minimal disruption.
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Postúlate en Kit Empleo: kitempleo.com.ar/empleo/moqid

📌 Field Support Analyst (Buenos Aires)
🏢 Cognizant
📍 Buenos Aires