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**JOB DESCRIPTION** Organization Description**

The Corporate & Investment Bank is a integral leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world. This role is with the Digital Document Services group, to support a Cross Line of Business function which requires collecting procedural changes and provide training to impacted team members and stakeholders.

**Responsibilities**
- Responsible for developing and maintaining Training Plans
- Ensure final approved changes have been communicated and impacted members have been trained
- Champions and adheres to the DDS Change Readiness process
- Manage communications and meetings with project teams and key business partners, escalating challenges as needed
- Facilitate review with Stakeholders including Process Owner, Management,



Testing and Compliance securing all approvals for procedures
- Work under tight deadlines to quickly update/enhance knowledge assets resulting from policy and process changes
- Establish working relationships and routinely interface with Stakeholders, Technology, Subject Matter Experts (SMEs), Compliance, and any other relevant party
- Formulate observations and recommendations for process improvement, risk mitigation, and improved controls
- Work both proactively & reactively towards daily communication requirements, presented by senior management alongside regularly scheduled business updates.

**Qualifications**
- A minimum of two to three years of experience in the Industry working with Change Management. (Knowledge of financial services functions, operations and awareness of regulatory and compliance environments a plus)
- Demonstrated experience giving trainings, explaining new processes
- Demonstrated interpersonal skills and a

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📌 Ref Data Change Management Analyst (Buenos Aires)
🏢 JPMorgan Chase
📍 Buenos Aires